{"id":7405,"date":"2017-08-25T14:03:00","date_gmt":"2017-08-25T06:03:00","guid":{"rendered":"http:\/\/www.anyishequ.cn\/?p=7405"},"modified":"2022-07-12T13:28:14","modified_gmt":"2022-07-12T05:28:14","slug":"%e6%8a%80%e6%9c%af%e5%ba%94%e7%94%a8%e4%bd%95%e4%bb%a5%e6%88%90%e5%8a%9f-%e4%b8%80%e4%b8%aa%e7%bb%84%e7%bb%87%e5%90%88%e6%b3%95%e6%80%a7%e6%a1%86%e6%9e%b6%e7%9a%84%e8%a7%a3%e9%87%8a","status":"publish","type":"post","link":"http:\/\/www.anyishequ.cn\/?p=7405","title":{"rendered":"\u6280\u672f\u5e94\u7528\u4f55\u4ee5\u6210\u529f\uff1f\uff1a\u4e00\u4e2a\u7ec4\u7ec7\u5408\u6cd5\u6027\u6846\u67b6\u7684\u89e3\u91ca"},"content":{"rendered":"

\u4efb\u654f  \u534e\u4e2d\u79d1\u6280\u5927\u5b66\u793e\u4f1a\u5b66\u9662  \u793e\u4f1a\u5b66\u7814\u7a76 2017,03(32),169-192 <\/p>\n

\u6458 \u8981\uff1a\u672c\u7814\u7a76\u63d0\u4f9b\u4e86\u4e00\u4e2a\u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u5206\u6790\u6846\u67b6, \u7528\u4ee5\u63ed\u793a\u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u5e94\u7528\u6210\u529f\u7684\u6761\u4ef6\u673a\u5236\u3002\u6587\u7ae0\u901a\u8fc7\u56de\u987e\u4fe1\u606f\u6280\u672fERP\u5728\u67d0\u56fd\u4f01\u5386\u65f69\u5e74\u7684\u5e94\u7528\u5386\u7a0b, \u5c55\u793a\u4e86\u4e00\u9879\u65b0\u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u5e94\u7528\u6216\u63a8\u8fdb\u6216\u505c\u6ede\u7684\u66f2\u6298\u906d\u9047\u662f\u5982\u4f55\u4e0e\u5176\u7ec4\u7ec7\u5408\u6cd5\u6027 (\u5305\u62ec\u7ee9\u6548\u5408\u6cd5\u6027\u3001\u4efb\u52a1\u5408\u6cd5\u6027\u4ee5\u53ca\u4ef7\u503c\u5408\u6cd5\u6027) \u76f8\u5bf9\u5e94\u5173\u8054\u7684\u3002\u7814\u7a76\u8868\u660e, \u6280\u672f\u5e94\u7528\u6210\u529f\u9700\u8981\u8db3\u591f\u7684\u7ec4\u7ec7\u5185\u90e8\u5408\u6cd5\u6027\u4f5c\u652f\u6491\u3002\u5176\u4e2d, \u7ee9\u6548\u5408\u6cd5\u6027\u662f\u57fa\u7840;\u5728\u6280\u672f\u7ee9\u6548\u4e0d\u786e\u5b9a\u7684\u60c5\u5f62\u4e0b, \u4efb\u52a1\u5408\u6cd5\u6027\u4e3a\u6280\u672f\u5e94\u7528\u4fdd\u8bc1\u4e86\u7ec4\u7ec7\u6b63\u5f0f\u5c42\u9762\u7684\u8d44\u6e90\u6295\u5165, \u542f\u52a8\u3001\u52a0\u901f\u6280\u672f\u5e94\u7528;\u4ef7\u503c\u5408\u6cd5\u6027\u63d0\u4f9b\u975e\u6b63\u5f0f\u7684\u8d44\u6e90\u6295\u5165, \u5728\u5371\u673a\u65f6\u4fdd\u5b58\u6280\u672f, \u5728\u5e94\u7528\u671f\u95f4\u4fc3\u8fdb\u5e94\u7528\u3002<\/p>\n

\u5173\u952e\u8bcd\uff1a\u6280\u672f\u5e94\u7528; \u7ec4\u7ec7\u5408\u6cd5\u6027; \u7ee9\u6548\u5408\u6cd5\u6027; \u4efb\u52a1\u5408\u6cd5\u6027; \u4ef7\u503c\u5408\u6cd5\u6027; <\/p>\n

\u4e00\u3001\u95ee\u9898\u7684\u63d0\u51fa<\/p>\n

\u6280\u672f\u2014\u7ec4\u7ec7\u5173\u7cfb\u7814\u7a76\u5728\u5386\u7ecf\u51e0\u9636\u6bb5\u540e, \u6709\u5b66\u8005\u6307\u51fa\u5df2\u6709\u7814\u7a76\u4f53\u73b0\u4e86\u4ece\u7ed3\u6784\u2014\u5236\u5ea6\u7814\u7a76\u5230\u8fc7\u7a0b\u2014\u673a\u5236\u5206\u6790\u7684\u89c6\u89d2\u8f6c\u5316, \u8d8b\u5411\u4e8e\u5bf9\u4e8c\u8005\u5173\u7cfb\u52a8\u6001\u8fc7\u7a0b\u8fdb\u884c\u5386\u65f6\u6027\u5206\u6790 (\u9ec4\u6653\u6625, 2010;\u8c2d\u6d77\u6ce2\u7b49, 2015) \u3002\u672c\u7814\u7a76\u4ee5\u4fe1\u606f\u6280\u672fERP\u5728\u67d0\u56fd\u4f01\u5927\u9e4f\u516c\u53f8\u5386\u65f69\u5e74\u524d\u540e\u4e24\u4e2a\u542f\u7528\u9636\u6bb5\u4e0d\u540c\u7684\u906d\u9047\u4e3a\u4f8b, \u8bd5\u56fe\u901a\u8fc7\u6bd4\u8f83\u5206\u6790\u56de\u7b54\u6280\u672f\u5e94\u7528\u4f55\u4ee5\u6210\u529f\u7684\u95ee\u9898, \u63a2\u8ba8\u5f71\u54cd\u6280\u672f\u5e94\u7528\u4e2d\u4e00\u79cd\u53ef\u80fd\u7684\u7ec4\u7ec7\u6761\u4ef6\u673a\u5236\u3002 <\/p>\n

\u6848\u4f8b\u6240\u6d89\u6280\u672f\u4e3a\u5916\u6e90\u6027\u4fe1\u606f\u6280\u672f, \u8fd9\u5bf9\u5e94\u7528\u7ec4\u7ec7\u610f\u5473\u7740\u662f\u5168\u65b0\u7684\u6280\u672f (\u90b1\u6cfd\u5947, 2005) \u3002\u90a3\u4e48\u54ea\u4e9b\u5173\u952e\u56e0\u7d20\u4f1a\u5f71\u54cd\u7ec4\u7ec7\u91c7\u7528\u65b0\u6280\u672f\u7684\u540e\u679c?\u65e2\u6709\u7814\u7a76\u4f9d\u636e\u4fa7\u91cd\u70b9\u4e0d\u540c\u5c06\u4e4b\u5206\u4e3a\u4e09\u7c7b, \u5206\u522b\u5f3a\u8c03\u6280\u672f\u9762\u56e0\u7d20\u3001\u6280\u672f\u2014\u7ec4\u7ec7\u5339\u914d\u6027\u6216\u7ec4\u7ec7\u9762\u56e0\u7d20\u3002\u524d\u4e24\u79cd\u89c6\u89d2\u96c6\u4e2d\u4e8e\u7ba1\u7406\u5b66, \u7b2c\u4e09\u79cd\u89c6\u89d2\u65e2\u6765\u81ea\u7ba1\u7406\u5b66\u4e5f\u6765\u81ea\u793e\u4f1a\u5b66\u3002 <\/p>\n

\u5176\u4e2d, \u5173\u6ce8\u6280\u672f\u672c\u8eab\u7279\u5f81\u5f71\u54cd\u6280\u672f\u5e94\u7528\u540e\u679c\u7684\u7814\u7a76, \u6bd4\u5982\u6280\u672f\u63a5\u53d7\u6a21\u578b (TAM) \u6307\u51fa, \u6280\u672f\u7684\u8ba4\u77e5\u6709\u7528\u6027\u548c\u6613\u7528\u6027\u51b3\u5b9a\u4e86\u4e2a\u4f53\u7684\u6280\u672f\u4f7f\u7528\u6001\u5ea6\u548c\u4f7f\u7528\u884c\u4e3a (Davis, 1989;Davis et al., 1989;Venkatesh, 2000) ;\u53c8\u5982, \u521b\u65b0\u6269\u6563\u7406\u8bba\u8ba4\u4e3a\u6280\u672f\u7684\u76f8\u5bf9\u4f18\u52bf\u3001\u76f8\u5bb9\u6027\u3001\u590d\u6742\u6027\u3001\u53ef\u8bd5\u9a8c\u6027\u548c\u53ef\u89c2\u5bdf\u6027\u4f1a\u5f71\u54cd\u5176\u5728\u7ec4\u7ec7\u4e2d\u7684\u6269\u6563 (Tatnall et al., 2010) \u3002\u6280\u672f\u5e94\u7528\u7814\u7a76\u5173\u6ce8\u6280\u672f\u7279\u5f81\u4f3c\u4e4e\u662f\u5e94\u6709\u4e4b\u610f, \u4f46\u8fd9\u4e0d\u80fd\u89e3\u91ca\u76f8\u540c\u7684\u6280\u672f\u5728\u4e0d\u540c\u7ec4\u7ec7\u4e2d\u5e94\u7528\u4f55\u4ee5\u5bfc\u5411\u4e0d\u540c\u7ed3\u679c\u7684\u95ee\u9898, \u5373\u201c\u4e00\u4e2a\u6280\u672f\u5305, \u4e24\u4e2a\u7ed3\u679c\u201d\u7684\u95ee\u9898 (Martinsons, 2004) \u3002\u7ec4\u7ec7\u2014\u6280\u672f\u5339\u914d\u89c6\u89d2\u5f3a\u8c03\u4fe1\u606f\u6280\u672f\u4e0e\u7ec4\u7ec7\u5728\u6570\u636e\u548c\u6d41\u7a0b\u7b49\u65b9\u9762\u7684\u5339\u914d\u6027\u3001\u5f7c\u6b64\u5bf9\u5e94\u8c03\u9002\u3001\u7ec4\u7ec7\u62b5\u6297\u7b49\u56e0\u7d20\u5bf9\u6280\u672f\u5e94\u7528\u6210\u529f\u7684\u5f71\u54cd (Hong&Kim, 2002) \u3002\u82e5\u4ece\u7ec4\u7ec7\u56e0\u7d20\u4e2d\u627e\u7b54\u6848, \u7ba1\u7406\u5b66\u89c6\u89d2\u5206\u7ec4\u7ec7\u7684\u6280\u672f\u57fa\u7840\u548c\u975e\u6280\u672f\u56e0\u7d20\u4e24\u7c7b\u3002\u524d\u8005\u4f8b\u5982\u7ec4\u7ec7\u65e2\u6709\u6280\u672f\u80fd\u529b\u57fa\u7840\u5bf9\u6280\u672f\u5728\u4f01\u4e1a\u4e2d\u6269\u6563\u7684\u5f71\u54cd (\u6bb7\u56fd\u9e4f\u7b49, 2015) \u3002\u540e\u8005\u6bd4\u5982\u5f3a\u8c03\u7ec4\u7ec7\u6587\u5316 (Zhen et al., 2012;\u674e\u9759, 2002) \u6216\u9886\u5bfc\u3001\u6c9f\u901a\u53ca\u56e2\u961f\u8d4b\u6743\u7b49\u7ba1\u7406\u8981\u7d20 (Sarker&Lee, 2003) \u5bf9\u6280\u672f\u5e94\u7528\u7684\u5f71\u54cd\u3002 <\/p>\n

\u7ba1\u7406\u5b66\u7684\u6280\u672f\u5e94\u7528\u7814\u7a76\u56e0\u5176\u670d\u52a1\u4e8e\u89e3\u51b3\u5177\u4f53\u7ba1\u7406\u95ee\u9898\u7684\u5b66\u79d1\u5b9a\u4f4d, \u76f8\u6bd4\u793e\u4f1a\u5b66\u89c6\u89d2\u8f83\u5c11\u63a2\u8ba8\u62bd\u8c61\u7a0b\u5ea6\u66f4\u9ad8\u7684\u3001\u66f4\u4e3a\u6df1\u5c42\u7684\u6574\u4f53\u6027\u673a\u5236\u3002\u5b83\u4e5f\u901a\u5e38\u5047\u5b9a\u65b0\u6280\u672f\u5c31\u662f\u6700\u4f18\u6280\u672f\u65b9\u6848, \u7acb\u8db3\u6280\u672f\u4e0d\u53d8\u5f3a\u8c03\u7ec4\u7ec7\u8bbe\u8ba1\u4e3a\u65b0\u6280\u672f\u7684\u6548\u7387\u53d1\u6325\u521b\u9020\u6761\u4ef6;\u793e\u4f1a\u5b66\u5219\u5f3a\u8c03\u6280\u672f\u5e94\u7528\u7684\u5b9e\u8df5\u6027\u7279\u5f81, \u63d0\u5021\u5b9e\u8bc1\u7814\u7a76\u3002\u6bd4\u5982, \u665a\u8fd1\u7684\u4e92\u6784\u8bba\u5b66\u6d3e\u5047\u5b9a\u7ec4\u7ec7\u662f\u65e2\u5b9a\u7684\u7ed3\u6784\u6027\u5b58\u5728, \u800c\u6280\u672f\u5185\u542b\u4e86\u7ec4\u7ec7\u6027\u7ed3\u6784\u8981\u6c42, \u6240\u4ee5\u6280\u672f\u5e94\u7528\u662f\u4e00\u4e2a\u6280\u672f\u4e0e\u7ec4\u7ec7\u5728\u5404\u5c42\u6b21\u7684\u7ed3\u6784\u4e0a\u5f7c\u6b64\u5f62\u5851\u7684\u8fc7\u7a0b (\u90b1\u6cfd\u5947, 2005;\u8c22\u94ee, 2007) , \u5e76\u5b9e\u8bc1\u5730\u63ed\u793a\u4e86\u6280\u672f\u5e94\u7528\u5e26\u6765\u7684\u7ec4\u7ec7\u53d8\u8fc1 (\u4efb\u654f, 2012) \u3002\u5728\u6280\u672f\u2014\u7ec4\u7ec7\u4e92\u52a8\u903b\u8f91\u4e0a, \u4fe1\u606f\u6280\u672f\u4f9d\u636e\u5236\u5ea6\u903b\u8f91\u800c\u975e\u6548\u7387\u903b\u8f91\u5b9a\u5236 (\u9ec4\u6653\u6625, 2010) , \u800c\u7ec4\u7ec7\u7684\u6539\u53d8\u4e5f\u975e\u4f9d\u636e\u6280\u672f\u7684\u6548\u7387\u903b\u8f91\u8fdb\u884c\u7ba1\u7406\u6d3b\u52a8\u7684\u4f18\u5316, \u4e0d\u8fc7\u662f\u5229\u76ca\u903b\u8f91\u4e0e\u6743\u529b\u903b\u8f91\u7684\u5c55\u793a (\u8c2d\u6d77\u6ce2\u7b49, 2015) \u3002\u8fd1\u5e74\u6765\u5728\u82f1\u6587\u7684\u7ec4\u7ec7\u7814\u7a76\u6587\u732e\u4e2d\u5173\u6ce8\u7ec4\u7ec7\u2014\u6280\u672f\u5173\u7cfb\u8bae\u9898\u7684\u5e76\u4e0d\u591a, \u793e\u4f1a\u5b66\u7684\u5173\u6ce8\u66f4\u662f\u975e\u5e38\u6709\u9650 (\u90b1\u6cfd\u5947, 2017) \u300220\u4e16\u7eaa80\u5e74\u4ee3\u4ee5\u6765\u7684\u7ed3\u6784\u5316\u5b66\u6d3e\u56e0\u5176\u8fc7\u5ea6\u5f3a\u8c03\u6280\u672f\u5e94\u7528\u5bfc\u81f4\u7ec4\u7ec7\u53d8\u8fc1\u4e4b\u7a81\u53d8\u6027\u4f7f\u5f97\u6280\u672f\u5e94\u7528\u53d8\u5f97\u4e0d\u53ef\u8ba4\u77e5\u3001\u65e0\u53ef\u4f5c\u4e3a\u800c\u8fc7\u5206\u8131\u79bb\u5b9e\u8df5, \u5b66\u672f\u5438\u5f15\u529b\u4e0e\u751f\u547d\u529b\u65e5\u8870\u3002\u81f390\u5e74\u4ee3\u672b, \u76f8\u5173\u7814\u7a76\u4e5f\u65e0\u672c\u8d28\u6027\u7a81\u7834 (\u5f20\u71d5, 2009) , \u6280\u672f\u4e3b\u9898\u9010\u6e10\u6de1\u51fa\u4e86\u4eba\u4eec\u7684\u89c6\u91ce (Zammuto et al., 2007) \u3002 <\/p>\n

\u603b\u7ed3\u793e\u4f1a\u5b66\u7684\u89c6\u89d2, \u5b83\u5f3a\u8c03:\u7b2c\u4e00, \u6280\u672f\u672c\u8d28\u4e0a\u88ab\u89c6\u4f5c\u4e00\u4e2a\u63ed\u793a\u7ec4\u7ec7\u8fd0\u884c\u903b\u8f91\u7684\u9053\u5177;\u7b2c\u4e8c, \u6280\u672f\u7684\u8f93\u5165\u4e5f\u662f\u7ed3\u6784\u7684\u8f93\u5165, \u65b0\u6280\u672f\u4e0e\u7ec4\u7ec7\u65e2\u6709\u7684\u5f62\u5f0f\u7ed3\u6784\u3001\u884c\u52a8\u7ed3\u6784\u6216\u6280\u672f\u7ed3\u6784\u906d\u9047, \u5fc5\u7136\u6709\u4e00\u4e2a\u6fc0\u70c8\u7684\u51b2\u7a81\u8fc7\u7a0b\u3002\u4f46\u65e2\u6709\u7814\u7a76\u7559\u4e0b\u4e86\u4e00\u4e9b\u7f3a\u53e3, \u6bd4\u5982, \u5f53\u6280\u672f\u4e0e\u7ec4\u7ec7\u5728\u7ed3\u6784\u4e0a\u5267\u70c8\u51b2\u7a81, \u6280\u672f\u5b8c\u5168\u53ef\u80fd\u4ece\u7ec4\u7ec7\u4e2d\u9000\u573a, \u6b63\u5982\u5e38\u89c1\u7684\u7ec4\u7ec7\u4e2d\u5176\u4ed6\u4efb\u4f55\u9879\u76ee\u5931\u8d25\u4e00\u6837, \u4f46\u6280\u672f\u7ecf\u5386\u4e0e\u7ec4\u7ec7\u7684\u51b2\u7a81\u8d70\u5411\u5e94\u7528\u6210\u529f\u7684\u4f8b\u5b50\u4e5f\u5e38\u89c1, \u6240\u4ee5\u7a76\u7adf\u662f\u4ec0\u4e48\u53ef\u80fd\u652f\u6491\u6280\u672f\u8d70\u8fc7\u6fc0\u70c8\u7684\u4e92\u6784\u9636\u6bb5?\u53c8\u6bd4\u5982, \u63ed\u793a\u4fe1\u606f\u6280\u672f\u5e94\u7528\u4e2d\u7684\u5236\u5ea6\u903b\u8f91\u3001\u5229\u76ca\u903b\u8f91\u548c\u6743\u529b\u903b\u8f91\u5e76\u4e0d\u80fd\u56de\u5e94\u4fe1\u606f\u6280\u672f\u5e94\u7528\u6210\u529f\u7387\u6301\u7eed\u4e0a\u5347\u3001\u63d0\u5347\u7ec4\u7ec7\u7ee9\u6548\u7684\u73b0\u72b6, \u6280\u672f\u5e94\u7528\u7814\u7a76\u4e2d\u4e0d\u89c1\u6548\u7387\u903b\u8f91\u662f\u5426\u8db3\u591f?\u5f53\u7ec4\u7ec7\u8fd0\u884c\u88ab\u7b80\u5316\u4e3a\u5229\u76ca\u3001\u6743\u529b\u535a\u5f08, \u7ec4\u7ec7\u6210\u5458\u90fd\u88ab\u5047\u5b9a\u4e3a\u81ea\u5229\u8005, \u4f3c\u4e4e\u4ed6\u4eec\u4ece\u6765\u4e0d\u4f1a\u8003\u8651\u7ec4\u7ec7\u5229\u76ca, \u8fd9\u662f\u5426\u5bf9\u53e4\u5178\u7ec4\u7ec7\u7814\u7a76\u9636\u6bb5\u201c\u7ec4\u7ec7\u4eba\u201d\u5047\u8bbe\u77eb\u6789\u8fc7\u6b63?\u5f53\u7ec4\u7ec7\u88ab\u89c6\u4f5c\u5236\u5ea6\u64cd\u7eb5\u7684\u6728\u5076, \u7ec4\u7ec7\u7406\u6027\u53ca\u5176\u76ee\u6807\u8ffd\u6c42\u4ece\u7814\u7a76\u4e2d\u6452\u5f03, \u8fd9\u5bf9\u7ec4\u7ec7, \u5c24\u5176\u662f\u5185\u6db5\u4e86\u4ee5\u7406\u6027\u624b\u6bb5\u7ec4\u7ec7\u751f\u4ea7\u4ee5\u8ffd\u6c42\u7ee9\u6548\u76ee\u6807\u7684\u4f01\u4e1a\u7ec4\u7ec7\u7684\u6280\u672f\u5e94\u7528\u800c\u8a00\u662f\u5426\u5408\u9002? <\/p>\n

\u9762\u5bf9\u8fd9\u4e9b\u7f3a\u53e3, \u672c\u7814\u7a76\u8bd5\u56fe\u6709\u6240\u8865\u5145\u3002\u8fd9\u91cc\u4e0d\u662f\u5c06\u6280\u672f\u4ec5\u4ec5\u89c6\u4f5c\u7aa5\u63a2\u7ec4\u7ec7\u8fd0\u884c\u7684\u9053\u5177, \u800c\u662f\u76f4\u63a5\u5173\u6ce8\u6280\u672f\u672c\u8eab\u5bf9\u4e8e\u7ec4\u7ec7\u7684\u610f\u4e49, \u5305\u62ec\u5728\u7ec4\u7ec7\u2014\u6280\u672f\u5173\u7cfb\u7684\u9610\u91ca\u6846\u67b6\u4e2d\u7eb3\u5165\u6280\u672f\u7684\u6548\u7387\u903b\u8f91\u2014\u2014\u2014\u6280\u672f\u4e4b\u4e8e\u7ec4\u7ec7\u7684\u7ee9\u6548\u610f\u4e49\u4ee5\u53ca\u7ec4\u7ec7\u5bf9\u6280\u672f\u7684\u89d2\u8272\u5b9a\u4f4d\u3002\u9700\u8981\u8bf4\u660e\u7684\u662f, \u672c\u7814\u7a76\u5173\u6ce8\u7684\u7ee9\u6548\u4e0d\u662f\u53ef\u5ba2\u89c2\u6d4b\u91cf\u7684\u7ee9\u6548, \u800c\u662f\u7ec4\u7ec7\u6210\u5458\u5bf9\u4e8e\u7ee9\u6548\u7684\u7406\u89e3\u3002\u590d\u6742\u65b0\u6280\u672f\u5728\u957f\u5468\u671f\u7684\u6280\u672f\u5e94\u7528\u4e2d\u901a\u5e38\u5176\u5ba2\u89c2\u7ee9\u6548\u90fd\u6781\u4e0d\u786e\u5b9a, \u8fd9\u4f7f\u5f97\u7ec4\u7ec7\u6210\u5458\u5bf9\u6280\u672f\u7ee9\u6548\u7684\u4e3b\u89c2\u7406\u89e3\u53d8\u5f97\u5341\u5206\u91cd\u8981\u3002\u5b83\u5f62\u6210\u4e86\u6280\u672f\u5e94\u7528\u7684\u76f4\u63a5\u73af\u5883, \u8fd9\u53ef\u4ee5\u7406\u89e3\u4e3a\u6280\u672f\u5728\u7ec4\u7ec7\u5185\u90e8\u7684\u5408\u6cd5\u6027\u95ee\u9898\u3002\u4e4b\u524d\u5df2\u6709\u5b66\u8005\u63d0\u5230\u8fc7\u8fd9\u4e2a\u8bae\u9898 (Brown, 1995;\u90b1\u6cfd\u5947, 2005) , \u4f46\u9c9c\u89c1\u5b9e\u8bc1\u7814\u7a76\u3002\u5e03\u6717 (Brown, 1995) \u63ed\u793a\u4e86\u6280\u672f\u652f\u6301\u8005\u5982\u4f55\u64cd\u7eb5\u7b26\u53f7\u8c0b\u6c42\u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u4e4b\u5fae\u89c2\u653f\u6cbb\u8fc7\u7a0b, \u4f46\u4ed6\u672a\u80fd\u89e3\u51b3\u7684\u95ee\u9898\u662f: (1) \u5047\u5b9a\u6280\u672f\u5e94\u7528\u5fc5\u7136\u6709\u7ec4\u7ec7\u5408\u6cd5\u6027\u95ee\u9898, \u800c\u6ca1\u6709\u8ffd\u95ee\u8fd9\u4e2a\u5047\u5b9a\u662f\u5426\u6210\u7acb, \u4ece\u800c\u592f\u5b9e\u5176\u7406\u8bba\u57fa\u7840; (2) \u6ca1\u6709\u5bf9\u5408\u6cd5\u6027 (\u7b26\u53f7) \u672c\u8eab\u8fdb\u884c\u660e\u786e\u7684\u5206\u7c7b\u8ba4\u8bc6; (3) \u7ec4\u7ec7\u5bf9\u6280\u672f\u7684\u8ba4\u77e5\u4f9d\u7136\u88ab\u7b80\u5316\u4e3a\u5229\u76ca\u548c\u6743\u529b\u518d\u5206\u914d, \u4e0d\u89c1\u6280\u672f\u5bf9\u4e8e\u4fc3\u8fdb\u7ec4\u7ec7\u76ee\u6807\u5b9e\u73b0\u7684\u7ee9\u6548\u610f\u4e49\u4e4b\u8003\u91cf\u3002 <\/p>\n

\u57fa\u4e8e\u4ee5\u4e0a\u77e5\u8bc6\u8109\u7edc, \u672c\u6587\u7684\u95ee\u9898\u662f:\u6280\u672f\u5e94\u7528\u4e2d\u662f\u5426\u5b58\u5728\u4e00\u4e2a\u5408\u6cd5\u6027\u7684\u95ee\u9898, \u5b83\u5982\u4f55\u5f71\u54cd\u6280\u672f\u7684\u5e94\u7528, \u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u4e3b\u8981\u6709\u54ea\u4e9b\u7ef4\u5ea6, \u5176\u4f5c\u7528\u57fa\u7840\u53ca\u5176\u4f5c\u7528\u673a\u5236\u662f\u600e\u6837\u7684?\u672c\u6587\u4ece\u7ec4\u7ec7\u6210\u5458\u5bf9\u6280\u672f\u2014\u7ec4\u7ec7\u5173\u7cfb\u7684\u6280\u672f\u9762\u8ba4\u77e5 (\u5f3a\u8c03\u6280\u672f\u4e4b\u4e8e\u7ec4\u7ec7\u7684\u529f\u80fd\u3001\u89d2\u8272\u3001\u610f\u4e49\u7b49) \u800c\u975e\u7ec4\u7ec7\u9762\u8ba4\u77e5 (\u5f3a\u8c03\u6280\u672f\u5e94\u7528\u4e2d\u7684\u7ec4\u7ec7\u8fd0\u4f5c\u903b\u8f91) \u6765\u63a2\u8ba8\u6280\u672f\u5e94\u7528\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u95ee\u9898, \u5305\u62ec\u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u7684\u7ee9\u6548\u5408\u6cd5\u6027\u3001\u4efb\u52a1\u5408\u6cd5\u6027\u548c\u4ef7\u503c\u5408\u6cd5\u6027\u5982\u4f55\u5728\u4e0d\u540c\u6761\u4ef6\u4e0b\u5f71\u54cd\u5230\u6280\u672f\u5e94\u7528\u7684\u6548\u679c\u3002\u4e09\u7c7b\u5408\u6cd5\u6027\u5206\u522b\u5bf9\u5e94\u7ec4\u7ec7\u6210\u5458\u5bf9\u6280\u672f\u4e4b\u4e8e\u7ec4\u7ec7\u7684\u7ee9\u6548\u4fc3\u8fdb\u80fd\u529b\u3001\u6280\u672f\u5360\u7528\u7ec4\u7ec7\u8d44\u6e90\u7684\u8d44\u683c\u53ca\u5176\u4e0e\u7ec4\u7ec7\u672a\u6765\u53d1\u5c55\u8d8b\u52bf\u4e4b\u5951\u5408\u6027\u7684\u8bc4\u4f30\u4e0e\u8ba4\u53ef\u3002 <\/p>\n

\u672c\u6587\u91c7\u7528\u4e2a\u6848\u7814\u7a76\u6cd5\u3002\u6848\u4f8b\u5448\u73b0\u4e86\u4e00\u9879\u9769\u65b0\u6027\u6280\u672fERP\u81ea1999-2008\u5e74\u5728\u5927\u9e4f\u516c\u53f8\u5386\u65f69\u5e74\u906d\u9047\u4e0a\u7ebf\u3001\u505c\u6ede\u3001\u91cd\u542f\u518d\u5230\u6df1\u5165\u5e94\u7528\u7684\u66f2\u6298\u8fc7\u7a0b, \u4e3a\u6211\u4eec\u5bf9\u6bd4\u524d\u540e\u4e24\u9636\u6bb5, \u7406\u89e3\u6280\u672f\u5e94\u7528\u4f55\u4ee5\u505c\u6ede\u53c8\u91cd\u542f\u5e76\u8fdb\u800c\u8ffd\u95ee\u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u5e94\u7528\u6210\u529f\u7684\u6761\u4ef6\u673a\u5236\u63d0\u4f9b\u4e86\u4e30\u5bcc\u7684\u7d20\u6750\u3002\u6848\u4f8b\u8d44\u6599\u6765\u81ea\u7b14\u8005\u4e8e2008\u5e748-10\u6708\u30012013\u5e741\u6708\u30012016\u5e744\u6708\u5bf9\u516c\u53f8\u76f8\u5173\u4eba\u5458\u524d\u540e\u7684\u9762\u8bbf\u3001\u7535\u8bdd\u8bbf\u8c08\u4ee5\u53ca\u76f8\u5173\u516c\u5f00\u4fe1\u606f\u3002\u6280\u672f\u5e94\u7528\u4e2d\u7684\u5173\u952e\u4eba\u5458\u540d\u5355\u901a\u8fc7\u516c\u53f8\u5386\u5c4a\u4fe1\u606f\u5316\u6df1\u5ea6\u53c2\u4e0e\u8005\u63a8\u8350\u83b7\u5f97, \u5bf9\u56e0\u804c\u52a1\u53d8\u8fc1\u79bb\u5f00\u7684\u4eba\u5458\u6211\u4eec\u8fdb\u884c\u4e86\u8ffd\u8bbf\u3002\u6587\u4e2d\u6240\u6d89\u540d\u79f0\u7686\u4e3a\u5316\u540d\u3002 <\/p>\n

\u4e8c\u3001\u5206\u6790\u6846\u67b6<\/p>\n

\u63a2\u8ba8\u65b0\u6280\u672f\u5e94\u7528\u7684\u5408\u6cd5\u6027\u5341\u5206\u5fc5\u8981\u3002\u4e00\u65b9\u9762, \u65b0\u4e8b\u7269\u5f97\u5230\u7406\u89e3\u4e0e\u652f\u6301\u76f4\u63a5\u5173\u7cfb\u5230\u5b83\u5bf9\u8d44\u6e90\u7684\u52a8\u5458\u80fd\u529b (Bergek et al., 2008;Hekkert et al., 2007) , \u5408\u6cd5\u6027\u5bf9\u4e8e\u65b0\u6280\u672f\u8c03\u52a8\u8d44\u6e90\u4ee5\u8c0b\u5b58\u6d3b\u6216\u53d1\u5c55\u662f\u7b2c\u4e00\u4f4d\u7684 (Markard et al., 2016) \u3002\u7ec4\u7ec7\u5185\u90e8\u5408\u6cd5\u6027\u4e3a\u7ec4\u7ec7\u63d0\u4f9b\u8ba4\u77e5\u4e0e\u6001\u5ea6\u652f\u6301, \u5f71\u54cd\u5230\u7ec4\u7ec7\u6210\u5458\u5728\u7ec4\u7ec7\u6d3b\u52a8\u4e2d\u7684\u8d44\u6e90\u6295\u5165 (Human&Provan, 2000) , \u800c\u9769\u65b0\u6027\u6280\u672f\u610f\u5473\u7740\u5bf9\u7ec4\u7ec7\u51b2\u51fb\u5927, \u6301\u7eed\u65f6\u95f4\u957f, \u9700\u8981\u8017\u8d39\u5927\u91cf\u7ec4\u7ec7\u8d44\u6e90\u3002\u53e6\u4e00\u65b9\u9762, \u65b0\u6280\u672f\u88ab\u5f15\u5165\u7ec4\u7ec7, \u5176\u5185\u5728\u7684\u4e0d\u786e\u5b9a\u6027\u548c\u98ce\u9669, \u4ee5\u53ca\u7ec4\u7ec7\u51b3\u7b56\u4e0e\u6267\u884c\u6d3b\u52a8\u7684\u5206\u79bb\u7b49\u56e0\u7d20\u90fd\u5bfc\u81f4\u6280\u672f\u5f15\u5165\u65f6\u88ab\u8d4b\u4e88\u7684\u5408\u6cd5\u6027\u540e\u6765\u5fc5\u5c06\u7ecf\u5386\u4e00\u4e2a\u88ab\u5efa\u6784\u548c\u518d\u786e\u8ba4\u7684\u8fc7\u7a0b\u3002\u8fd9\u5176\u4e2d\u7684\u53d8\u6570\u76f4\u63a5\u5f71\u54cd\u5230\u7ec4\u7ec7\u8d44\u6e90\u5728\u6280\u672f\u5e94\u7528\u4e0a\u7684\u6295\u5165\u591a\u5be1, \u4ece\u800c\u5f71\u54cd\u5230\u6280\u672f\u7684\u5e94\u7528\u6548\u679c\u3002 <\/p>\n

\u4f46\u662f\u957f\u671f\u4ee5\u6765\u65b0\u6280\u672f\u7684\u91c7\u7528\u5728\u7ec4\u7ec7\u5185\u90e8\u7684\u5408\u6cd5\u6027\u95ee\u9898\u88ab\u5b66\u754c\u5ffd\u89c6\u4e86, \u8fd9\u6216\u4e0e\u5408\u6cd5\u6027\u603b\u662f\u88ab\u7528\u4e8e\u4e2d\u5b8f\u89c2\u5c42\u9762\u7684\u7ec4\u7ec7\u2014\u73af\u5883\u5173\u7cfb\u7814\u7a76\u7684\u5b66\u672f\u4f20\u7edf\u6709\u5173\u3002\u4e00\u76f4\u4ee5\u6765\u5408\u6cd5\u6027\u591a\u88ab\u7528\u4e8e\u6307\u79f0\u7ec4\u7ec7\u4e0e\u73af\u5883 (\u5f8b\u6cd5\u3001\u89c4\u8303\u3001\u4ef7\u503c\u3001\u4fe1\u5ff5\u3001\u5b9e\u8df5\u3001\u671f\u5f85\u7b49) \u4e4b\u95f4\u7684\u76f8\u5bb9\u6027, \u4f46\u5408\u6cd5\u6027\u672c\u8eab\u662f\u4e00\u4e2a\u6709\u5f3a\u5927\u89e3\u91ca\u529b\u7684\u6982\u5ff5 (\u9ad8\u4e19\u4e2d, 2000) , \u8fd9\u90e8\u5206\u6765\u6e90\u4e8e\u5176\u542b\u4e49\u7684\u6a21\u7cca\u6027\u4e0e\u4e30\u5bcc\u6027\u3002\u5408\u6cd5\u6027\u4e4b\u201c\u6cd5\u201d\u901a\u5e38\u88ab\u5b9a\u4e49\u4e3a\u5efa\u6784\u8d77\u6765\u7684\u4e00\u5957\u89c4\u8303\u3001\u4ef7\u503c\u3001\u4fe1\u5ff5\u548c\u5b9e\u8df5 (\u505a\u6cd5) \u7b49 (Scott, 2008;Suchman, 1995) , \u6216\u8005\u88ab\u5b9a\u4e49\u4e3a\u8868\u660e\u67d0\u4e00\u4e8b\u7269\u5177\u6709\u88ab\u627f\u8ba4\u3001\u88ab\u8ba4\u53ef\u3001\u88ab\u63a5\u53d7\u7684\u57fa\u7840 (\u9ad8\u4e19\u4e2d, 2000) \u3002\u5176\u4e2d\u89c4\u8303\u3001\u4ef7\u503c\u3001\u4fe1\u5ff5\u3001\u57fa\u7840\u5177\u4f53\u6307\u79f0\u4ec0\u4e48\u56e0\u7814\u7a76\u5bf9\u8c61\u548c\u7814\u7a76\u60c5\u5883\u800c\u5f02, \u8fd9\u6210\u5c31\u4e86\u5408\u6cd5\u6027\u7684\u89e3\u91ca\u529b, \u4f7f\u5176\u88ab\u5e7f\u6cdb\u5e94\u7528\u4e8e\u653f\u6cbb\u5b66\u3001\u793e\u4f1a\u5b66\u3001\u4eba\u7c7b\u5b66\u3001\u7ec4\u7ec7\u5b66\u7b49\u9886\u57df, \u7ecf\u9a8c\u7814\u7a76\u4e5f\u6d89\u53ca\u5404\u4e2a\u5c42\u6b21\u3002 <\/p>\n

\u7ec4\u7ec7\u5408\u6cd5\u6027\u5b58\u5728\u591a\u5143\u4e3b\u4f53\u7684\u95ee\u9898, \u5373\u8c01\u8bc4\u4f30, \u8c01\u627f\u8ba4\u3002\u7ec4\u7ec7\u5185\u5916\u90e8\u4eba\u90fd\u4f1a\u5bf9\u7ec4\u7ec7\u5408\u6cd5\u6027\u8fdb\u884c\u8bc4\u4f30 (Suchman, 1995;Human et al., 2000) , \u76f8\u5e94\u5730\u4ea7\u751f\u4e86\u5185\u3001\u5916\u90e8\u5408\u6cd5\u6027\u3002\u5916\u90e8\u5408\u6cd5\u6027\u6307\u79f0\u7ec4\u7ec7\u5728\u793e\u4f1a\u73af\u5883\u4e2d\u88ab\u63a5\u7eb3\u7684\u7a0b\u5ea6, \u5185\u90e8\u5408\u6cd5\u6027\u662f\u6307\u7ec4\u7ec7\u88ab\u5176\u5185\u90e8\u6210\u5458\u63a5\u7eb3\u7684\u7a0b\u5ea6 (Human et al., 2000) \u3002\u65e2\u6709\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u5206\u7c7b\u6697\u542b\u4e86\u8bc4\u4f30\u4e3b\u4f53\u53ca\u8bc4\u4f30\u6807\u51c6\u4e24\u4e2a\u7ef4\u5ea6, \u6bd4\u5982\u8428\u5947\u66fc (Suchman, 1995) \u5c06\u7ec4\u7ec7\u5408\u6cd5\u6027\u533a\u5206\u4e3a\u4e09\u7c7b, \u5305\u62ec\u5efa\u57fa\u4e8e\u5229\u76ca\u76f8\u5173\u8005\u81ea\u6211\u5229\u76ca\u8ba1\u7b97\u7684\u5b9e\u7528\u5408\u6cd5\u6027 (pragmatic legitimacy) \u3001\u6307\u79f0\u5927\u4f17\u8bc4\u5224\u4e4b\u89c4\u8303\u9002\u5b9c\u6027\u7684\u9053\u5fb7\u5408\u6cd5\u6027 (moral legitimacy) , \u4ee5\u53ca\u5efa\u57fa\u4e8e\u5927\u4f17\u4e4b\u7406\u6240\u5f53\u7136\u8ba4\u77e5\u7684\u8ba4\u77e5\u5408\u6cd5\u6027 (cognitive legitimacy) \u3002\u6211\u4eec\u4ea4\u4e92\u8bc4\u4f30\u4e3b\u4f53 (\u662f\u5916\u90e8\u89c2\u5bdf\u8005\u8fd8\u662f\u5185\u90e8\u89c2\u5bdf\u8005) \u4e0e\u5176\u6240\u8bc4\u4f30\u7684\u6d3b\u52a8 (\u8003\u5bdf\u7684\u662f\u7ec4\u7ec7\u5916\u90e8\u6d3b\u52a8\u8fd8\u662f\u7ec4\u7ec7\u5185\u90e8\u6d3b\u52a8) \u4e24\u4e2a\u7ef4\u5ea6, \u63d0\u51fa\u4e00\u4e2a\u5206\u7c7b\u6846\u67b6: (1) \u5916\u90e8\u89c2\u5bdf\u8005\u7ed3\u5408\u793e\u4f1a\u671f\u5f85\u8003\u5bdf\u7ec4\u7ec7\u7684\u5916\u90e8\u884c\u4e3a, \u5373\u7ec4\u7ec7\u4e0e\u793e\u4f1a\u4e92\u52a8\u4e2d\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027, \u6bd4\u5982\u4f01\u4e1a\u7684\u793e\u4f1a\u8d23\u4efb\u8bae\u9898; (2) \u5916\u90e8\u89c2\u5bdf\u8005\u7ed3\u5408\u793e\u4f1a\u671f\u5f85\u8bc4\u4f30\u7ec4\u7ec7\u5185\u90e8\u6d3b\u52a8\u4e0e\u793e\u4f1a\u89c4\u8303\u7684\u76f8\u5bb9\u6027\u5f97\u51fa\u7ec4\u7ec7\u7684\u5916\u90e8\u5408\u6cd5\u6027, \u6bd4\u5982\u5916\u754c\u5bf9\u7ec4\u7ec7\u751f\u4ea7\u6216\u670d\u52a1\u6d3b\u52a8\u8fdb\u884c\u7ee9\u6548\u5408\u6cd5\u6027\u8bc4\u4f30, \u5bf9\u7ec4\u7ec7\u5185\u90e8\u7684\u7ba1\u7406\u6d3b\u52a8\u8fdb\u884c\u7ba1\u7406\u5408\u6cd5\u6027\u8bc4\u4f30 (Ruel&Scott, 1998) ; (3) \u5185\u90e8\u89c2\u5bdf\u8005\u7ed3\u5408\u793e\u4f1a\u671f\u5f85\u8003\u5bdf\u7684\u7ec4\u7ec7\u5916\u90e8\u5408\u6cd5\u6027, \u8fd9\u5f71\u54cd\u5230\u7ec4\u7ec7\u6210\u5458\u5bf9\u7ec4\u7ec7\u4e00\u822c\u5316\u7684\u5fe0\u8bda\u5ea6, \u5bf9\u4e8e\u90a3\u4e9b\u5904\u4e8e\u521d\u521b\u671f\u6216\u5371\u673a\u671f\u7684\u7ec4\u7ec7\u6765\u8bf4\u5c24\u4e3a\u91cd\u8981; (4) \u5185\u90e8\u89c2\u5bdf\u8005\u7ed3\u5408\u7ec4\u7ec7\u89c4\u8303\u3001\u4ef7\u503c\u8003\u5bdf\u7279\u5b9a\u7ec4\u7ec7\u6d3b\u52a8\u7684\u5185\u90e8\u5408\u6cd5\u6027, \u7ec4\u7ec7\u6210\u5458\u636e\u6b64\u51b3\u5b9a\u5728\u591a\u5927\u7a0b\u5ea6\u4e0a\u53c2\u4e0e\u8be5\u7ec4\u7ec7\u6d3b\u52a8, \u5411\u5176\u6295\u5165\u8d44\u6e90\u3002\u524d\u4e24\u7c7b\u5916\u90e8\u89c2\u5bdf\u8005\u8bc4\u4f30\u4e3a\u7ec4\u7ec7\u7684\u5916\u90e8\u5408\u6cd5\u6027, \u540e\u4e24\u7c7b\u5185\u90e8\u89c2\u5bdf\u8005\u8bc4\u4f30\u4e3a\u5185\u90e8\u5408\u6cd5\u6027\u3002 <\/p>\n

\u672c\u7814\u7a76\u5173\u6ce8\u7b2c\u56db\u7c7b\u5408\u6cd5\u6027, \u5177\u4f53\u63a2\u8ba8\u6280\u672f\u7684\u7ec4\u7ec7\u5185\u90e8\u5408\u6cd5\u6027\u3002\u5173\u4e8e\u5408\u6cd5\u6027, \u7814\u7a76\u8005\u591a\u6839\u636e\u5177\u4f53\u7814\u7a76\u76ee\u7684\u548c\u7406\u8bba\u6765\u9009\u62e9\u5206\u6790\u7ef4\u5ea6, \u5e76\u65e0\u7edf\u4e00\u6807\u51c6 (\u738b\u4e39\u4e39\u3001\u5f20\u82f1\u534e, 2012) \u3002\u672c\u7814\u7a76\u5bf9\u6280\u672f\u5e94\u7528\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u5b9a\u4e49\u5305\u62ec\u4e09\u4e2a\u7ef4\u5ea6:\u7ee9\u6548\u5408\u6cd5\u6027\u3001\u4efb\u52a1\u5408\u6cd5\u6027\u548c\u4ef7\u503c\u5408\u6cd5\u6027\u3002 <\/p>\n

1.\u7ee9\u6548\u5408\u6cd5\u6027<\/p>\n

\u4ece\u5e15\u68ee\u65af\u7684\u5408\u6cd5\u6027\u7406\u8bba\u63a8\u8bba, \u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u7684\u5408\u6cd5\u6027\u9996\u5148\u6e90\u81ea\u5b83\u5bf9\u7ec4\u7ec7\u7684\u7ee9\u6548\u4fc3\u8fdb\u529f\u80fd\u3002\u6b63\u5982\u8bb8\u591a\u5b66\u8005\u6240\u6307\u51fa\u7684, \u6280\u672f\u7684\u6280\u672f\u80fd\u529b\u51b3\u5b9a\u4e86\u5b83\u88ab\u63a5\u53d7\u6216\u62d2\u7edd\u7684\u7a0b\u5ea6 (Grint&Woolgar, 1997) \u3002\u8fd9\u79cd\u57fa\u4e8e\u7ec4\u7ec7\u6210\u5458\u5bf9\u6280\u672f\u53ef\u5b9e\u73b0\u7684\u7ec4\u7ec7\u7ee9\u6548\u4fc3\u8fdb\u529f\u80fd\u4e4b\u5171\u8bc6, \u5176\u6838\u5fc3\u662f\u8bc4\u4f30\u5176\u80fd\u5426\u63d0\u9ad8\u7ec4\u7ec7\u6548\u7387\u3001\u63d0\u9ad8\u591a\u5c11\u3001\u6210\u672c\u2014\u6536\u76ca\u6bd4\u8861\u91cf\u7b49, \u6211\u4eec\u79f0\u4e4b\u4e3a\u7ee9\u6548\u5408\u6cd5\u6027\u3002\u7ee9\u6548\u5408\u6cd5\u6027\u6982\u5ff5\u5e76\u65e0\u7edf\u4e00\u5185\u6db5 (Ruef&Scott, 1998;\u6768\u5b8f\u661f\u3001\u8d75\u9f0e\u65b0, 2013;\u5f20\u8df5\u795a\u3001\u6731\u82b8, 2016) , \u4f46\u7686\u5305\u542b\u4e86\u5229\u76ca\u8bc9\u6c42\u53ca\u5b9e\u7528\u4e3b\u4e49\u53d6\u5411\u3002\u5b83\u4e0e\u8428\u5947\u66fc (Suchman, 1995) \u7684\u5b9e\u7528\u5408\u6cd5\u6027\u7684\u5171\u901a\u4e4b\u5904\u5728\u4e8e\u5f3a\u8c03\u5bf9 (\u7ec4\u7ec7\u6216\u4e2a\u4eba) \u5229\u76ca\u7684\u8ba4\u77e5\u53ca\u6001\u5ea6, \u8fd9\u79cd\u8ba4\u77e5\u53ca\u6001\u5ea6\u662f\u5236\u5ea6\u53c2\u4e0e\u5b9a\u4e49\u7684, \u4e14\u8bc4\u4f30\u5171\u8bc6\u4f1a\u5f62\u6210\u4e00\u79cd\u8ba4\u77e5\u4e0e\u6001\u5ea6\u5408\u529b, \u5bf9\u7ec4\u7ec7\u884c\u4e3a\u4ea7\u751f\u5236\u5ea6\u6027\u7684\u4f5c\u7528, \u662f\u4ee5\u7ec4\u7ec7\u5229\u76ca\u6216\u7ee9\u6548\u5177\u6709\u5408\u6cd5\u6027\u7684\u4e00\u9762\u3002 <\/p>\n

\u65b0\u6280\u672f\u7684\u7ee9\u6548\u5408\u6cd5\u6027\u901a\u5e38\u6d89\u53ca\u4e24\u4e2a\u5c42\u9762\u5bf9\u6280\u672f\u7684\u8bc4\u4f30:\u6280\u672f\u7684\u5916\u90e8\u7ee9\u6548\u8bc4\u4f30\u4ee5\u53ca\u5728\u7ec4\u7ec7\u5185\u90e8\u7684\u7ee9\u6548\u9884\u5224\u3002\u524d\u8005\u6bd4\u5982\u6280\u672f\u884c\u4e1a\u672c\u8eab\u662f\u5426\u6210\u719f\u3001\u6240\u9009\u6280\u672f\u5728\u884c\u4e1a\u4e2d\u7684\u6392\u540d\u3001\u5e02\u573a\u6210\u529f\u6848\u4f8b\u591a\u5be1\u7b49, \u7531\u5916\u90e8\u5e02\u573a\u7528\u6237\u53e3\u7891\u51b3\u5b9a;\u540e\u8005\u6bd4\u5982\u6280\u672f\u662f\u5426\u9002\u5408\u672c\u7ec4\u7ec7, \u6210\u672c\u2014\u6536\u76ca\u6bd4\u7b49, \u7531\u7ec4\u7ec7\u5185\u90e8\u7528\u6237\u5224\u5b9a\u3002\u4e8c\u8005\u5171\u540c\u6784\u6210\u4e86\u6280\u672f\u7684\u7ee9\u6548\u5408\u6cd5\u6027\u3002\u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u53c2\u4e0e\u51b3\u5b9a\u4e86\u7ec4\u7ec7\u662f\u5426\u5f15\u8fdb\u6280\u672f, \u5b83\u56de\u7b54\u4e86\u5728\u4ee5\u8ffd\u6c42\u7ee9\u6548\u4e3a\u76ee\u6807\u7684\u4f01\u4e1a\u7ec4\u7ec7\u4e2d\u7ee9\u6548\u672a\u535c\u7684\u6280\u672f\u4f55\u4ee5\u8fdb\u5165\u7ec4\u7ec7\u7684\u95ee\u9898\u3002\u5916\u90e8\u5408\u6cd5\u6027\u7684\u9ad8\u4f4e\u4e5f\u5f71\u54cd\u5230\u6280\u672f\u83b7\u5f97\u5185\u90e8\u5408\u6cd5\u6027\u7a7a\u95f4\u7684\u5927\u5c0f\u3002\u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u8d8a\u9ad8, \u7ec4\u7ec7\u6210\u5458\u5bf9\u6280\u672f\u65e0\u7ee9\u6548\u671f\u7684\u5bb9\u5fcd\u65f6\u95f4\u8d8a\u957f, \u5bf9\u6280\u672f\u5e94\u7528\u4e2d\u7684\u95ee\u9898\u5fcd\u8010\u5ea6\u4e5f\u8d8a\u9ad8\u3002\u6280\u672f\u8d8a\u65b0\u5219\u7ec4\u7ec7\u5185\u90e8\u7684\u7ee9\u6548\u9884\u5224\u8d8a\u4f9d\u8d56\u5916\u90e8\u4fe1\u606f\u3002\u672c\u6587\u6848\u4f8b\u4e2d\u7684ERP\u5728\u516c\u53f8\u5e94\u7528\u4e4b\u521d, \u5176\u6574\u4e2a\u6280\u672f\u884c\u4e1a\u90fd\u662f\u65b0\u51fa\u73b0\u7684, \u5728\u6280\u672f\u53ef\u5426\u8fdb\u5165\u7ec4\u7ec7\u7684\u51b3\u7b56\u4e2d\u4ee5\u53ca\u540e\u6765\u5728\u5e94\u7528\u4e2d\u9047\u5230\u632b\u6298\u65f6, \u5176\u5916\u90e8\u7ee9\u6548\u90fd\u662f\u7ec4\u7ec7\u8bc4\u4f30\u6280\u672f\u7684\u91cd\u8981\u53c2\u8003\u3002\u8fd9\u4e5f\u662f\u672c\u6587\u5e0c\u671b\u9650\u4e8e\u7ec4\u7ec7\u5185\u90e8\u8ba8\u8bba\u6280\u672f\u5e94\u7528\u5374\u65e0\u6cd5\u5ffd\u7565\u5176\u5916\u90e8\u6280\u672f\u5408\u6cd5\u6027\u7684\u539f\u56e0\u3002 <\/p>\n

2.\u4efb\u52a1\u5408\u6cd5\u6027<\/p>\n

\u4efb\u52a1\u5408\u6cd5\u6027\u4ee3\u8868\u79d1\u5c42\u7ec4\u7ec7\u6743\u529b\u5c06\u6280\u672f\u5e94\u7528\u5b9a\u4e49\u4e3a\u5fc5\u987b\u7684\u7ec4\u7ec7\u6d3b\u52a8\u7684\u7ec4\u7ec7\u547d\u4ee4, \u5b83\u89c4\u5b9a\u4e86\u6280\u672f\u53ef\u4ee5\u5728\u591a\u5927\u7a0b\u5ea6\u4e0a\u5360\u7528\u7ec4\u7ec7\u8d44\u6e90, \u4f7f\u5f97\u6280\u672f\u5f3a\u5236\u7ec4\u7ec7\u6210\u5458\u914d\u5408\u5177\u6709\u6b63\u5f53\u6027\u3002\u4efb\u52a1\u5408\u6cd5\u6027\u672c\u8d28\u4e0a\u662f\u7ec4\u7ec7\u5185\u90e8\u7684\u5f3a\u5236\u5408\u6cd5\u6027, \u6765\u6e90\u4e8e\u7ec4\u7ec7\u7ed3\u6784\u7684\u5f3a\u5236\u529b, \u4f9d\u9760\u81ea\u4e0a\u800c\u4e0b\u7684\u7ec4\u7ec7\u6743\u5a01\u63a8\u884c\u3002 <\/p>\n

\u7ec4\u7ec7\u8d44\u6e90\u603b\u662f\u6709\u9650\u7684, \u7ec4\u7ec7\u6210\u5458\u4f1a\u5411\u90a3\u4e9b\u88ab\u5b9a\u4e49\u4e3a\u201c\u5fc5\u987b\u201d\u7684\u7ec4\u7ec7\u4efb\u52a1\u503e\u659c\u8d44\u6e90, \u800c\u6401\u7f6e\u90a3\u4e9b\u201c\u5fc5\u987b\u201d\u7ea7\u522b\u8f83\u4f4e\u7684\u7ec4\u7ec7\u4efb\u52a1\u3002\u9769\u65b0\u6027\u6280\u672f\u5e94\u7528\u5fc5\u5c06\u6539\u53d8\u7ec4\u7ec7\u6210\u5458\u7684\u884c\u4e3a, \u82e5\u6280\u672f\u7684\u4efb\u52a1\u5408\u6cd5\u6027\u5145\u5206, \u7ec4\u7ec7\u6210\u5458\u9762\u5bf9\u6539\u53d8\u8981\u6c42\u4f1a\u52aa\u529b\u9002\u5e94\u800c\u975e\u6d88\u6781\u6020\u5de5;\u4f46\u82e5\u6280\u672f\u7684\u4efb\u52a1\u5408\u6cd5\u6027\u4e0d\u8db3, \u7ec4\u7ec7\u6210\u5458\u4f1a\u503e\u5411\u4e8e\u62b5\u5236\u6539\u53d8, \u5982\u679c\u518d\u4f34\u968f\u7740\u81ea\u8eab\u5229\u76ca\u53d7\u635f, \u5219\u4f1a\u628a\u6280\u672f\u5e94\u7528\u96be\u9898\u7528\u4f5c\u5411\u7ec4\u7ec7\u51b3\u7b56\u5c42\u8ba8\u4ef7\u8fd8\u4ef7\u7684\u5de5\u5177, \u201c\u4e0d\u662f\u6211\u4e0d\u7528, \u662f\u8fd9\u4e2a\u6280\u672f\u6709\u95ee\u9898\u201d (\u5f52\u4ec10808) \u3002\u672c\u6848\u4f8b\u4e2d\u7684\u4efb\u52a1\u5408\u6cd5\u6027\u4e3b\u8981\u901a\u8fc7\u4e09\u4e2a\u6307\u6807\u4f53\u73b0:\u4e00\u662f\u6700\u9ad8\u51b3\u7b56\u8005\u5bf9\u6280\u672f\u7684\u652f\u6301\u529b\u5ea6, \u4f53\u73b0\u5728\u516c\u5f00\u8868\u6001\u7684\u5f3a\u5ea6\u4e0a;\u4e8c\u662f\u4fe1\u606f\u5316\u8d1f\u8d23\u4eba\u8001\u5370\u7684\u804c\u4f4d\u5347\u8fc1;\u4e09\u662f\u4fe1\u7ba1\u56e2\u961f\u89c4\u6a21\u5927\u5c0f\u3002\u540e\u4e24\u4e2a\u5ba2\u89c2\u6307\u6807\u4f50\u8bc1\u4e86\u524d\u4e00\u4e2a\u4e3b\u89c2\u6307\u6807\u3002 <\/p>\n

3.\u4ef7\u503c\u5408\u6cd5\u6027<\/p>\n

\u4ef7\u503c\u5408\u6cd5\u6027\u662f\u7ec4\u7ec7\u6210\u5458\u57fa\u4e8e\u6280\u672f\u2014\u7ec4\u7ec7\u5173\u7cfb\u524d\u666f\u8ba4\u77e5\u4ee5\u53ca\u5bf9\u7ec4\u7ec7\u7684\u5fe0\u8bda\u3001\u8d23\u4efb\u3001\u4f7f\u547d\u611f\u7b49\u4ef7\u503c\u800c\u884d\u751f\u7684\u62e5\u62a4\u6280\u672f\u5e94\u7528\u7684\u575a\u5b9a\u4fe1\u5ff5\u3002\u7ec4\u7ec7\u6210\u5458\u8ba4\u77e5\u5230\u6280\u672f\u5e94\u7528\u662f\u5927\u52bf\u6240\u8d8b, \u8fd9\u5bf9\u7ec4\u7ec7\u672a\u6765\u53d1\u5c55\u5177\u6709\u91cd\u8981\u610f\u4e49, \u800c\u4e14\u7ec4\u7ec7\u6210\u5458\u5e94\u5f53\u3001\u613f\u610f\u4e3a\u7ec4\u7ec7\u7684\u53d1\u5c55\u8d21\u732e\u529b\u91cf, \u7531\u6b64\u5f62\u6210\u4e86\u4ed6\u4eec\u5173\u4e8e\u5fc5\u7136\u3001\u5fc5\u987b\u5e94\u7528\u6280\u672f\u7684\u5f3a\u5927\u4fe1\u5ff5, \u8fd9\u9a71\u52a8\u5176\u6210\u4e3a\u6280\u672f\u5e94\u7528\u575a\u5b9a\u7684\u652f\u6301\u8005\u3002\u79f0\u4e4b\u4e3a\u4ef7\u503c\u5408\u6cd5\u6027\u662f\u4e0e\u5176\u4fe1\u5ff5\u5185\u6db5\u76f8\u5173\u7684\u3002 <\/p>\n

\u4ef7\u503c\u5408\u6cd5\u6027\u672c\u8d28\u4e0a\u6e90\u4e8e\u97e6\u4f2f\u7684\u4ef7\u503c\u884c\u52a8\u7406\u8bba, \u5f3a\u8c03\u7ec4\u7ec7\u6210\u5458\u4e5f\u662f\u4ef7\u503c\u884c\u52a8\u8005\u3002\u4ece\u5177\u4f53\u5185\u6db5\u4e0a\u770b, \u5b83\u662f\u8428\u5947\u66fc (1995) \u7684\u8ba4\u77e5\u5408\u6cd5\u6027\u548c\u9053\u5fb7\u5408\u6cd5\u6027\u7684\u6df7\u5408\u4ea7\u7269, \u5373\u8ba4\u77e5\u5f3a\u8c03\u5408\u7406\u6027, \u4e13\u4e1a\u6280\u672f\u4eba\u5458\u8d85\u8d8a\u77ed\u671f\u53ef\u89c2\u5bdf\u7684\u7ee9\u6548\u8003\u91cf, \u4e0a\u5347\u5230\u6280\u672f\u2014\u7ec4\u7ec7\u6218\u7565\u53d1\u5c55\u4e4b\u5173\u7cfb\u4ee5\u53ca\u793e\u4f1a\u5927\u52bf\u7b49\u5c42\u9762\u53bb\u8ba4\u77e5\u6280\u672f\u5e94\u7528\u7684\u5408\u7406\u6027;\u7ec4\u7ec7\u6210\u5458\u5bf9\u7ec4\u7ec7\u7684\u5fe0\u8bda\u6210\u4e3a\u4e13\u4e1a\u4eba\u5458\u4e4b\u4e13\u4e1a\u8ba4\u77e5\u575a\u6301\u5f3a\u5ea6\u7684\u4e00\u4e2a\u6761\u4ef6, \u5fe0\u8bda\u5ea6\u8d8a\u9ad8, \u4ed6\u8d8a\u53ef\u80fd\u5c06\u4e13\u4e1a\u575a\u6301\u63d0\u5347\u5230\u4ef7\u503c\u5c42\u9762, \u4ece\u800c\u9a71\u52a8\u5176\u5728\u6280\u672f\u5e94\u7528\u4e2d\u6295\u5165\u975e\u6b63\u5f0f\u7684\u7ec4\u7ec7\u8d44\u6e90\u751a\u81f3\u4e2a\u4eba\u8d44\u6e90\u3002\u4ef7\u503c\u5408\u6cd5\u6027\u4f5c\u4e3a\u4e00\u79cd\u975e\u6b63\u5f0f\u5374\u6709\u4ef7\u503c\u3001\u6709\u529b\u91cf\u7684\u7ec4\u7ec7\u8d44\u6e90, \u4e00\u76f4\u88ab\u7814\u7a76\u8005\u4eec\u6240\u5ffd\u89c6\u3002\u672c\u6587\u6848\u4f8b\u4e2d\u6211\u4eec\u5bf9\u76f8\u5173\u884c\u52a8\u8005\u7684ERP\u8bc4\u4ef7\u8fdb\u884c\u8bdd\u8bed\u5206\u6790, \u4ee5\u6b64\u6765\u5224\u65ad\u5176\u662f\u5426\u6301\u6709\u4ef7\u503c\u5408\u6cd5\u6027\u3002 <\/p>\n

4.\u4e09\u7ef4\u5ea6\u7ec4\u7ec7\u5408\u6cd5\u6027\u4e4b\u5173\u7cfb\u4e0e\u6bd4\u8f83<\/p>\n

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\u4e0b\u8f7d\u539f\u8868<\/a> <\/p>\n

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\"\u88681 <\/p>\n

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1998\u5e746\u6708, \u516c\u53f8\u8bd5\u56fe\u5784\u65ad\u7535\u89c6\u673a\u6838\u5fc3\u5143\u4ef6\u5f69\u7ba1\u5e02\u573a, \u8fdb\u800c\u5784\u65ad\u7535\u89c6\u673a\u751f\u4ea7, \u540e\u5374\u56e0\u5e93\u5b58\u4e0d\u6e05\u65e0\u6cd5\u964d\u4ef7\u51fa\u552e, \u5bfc\u81f4\u4ea7\u54c1\u79ef\u538b, \u5e02\u573a\u5360\u6709\u7387\u4e0b\u6ed1, \u516c\u53f8\u6df1\u611f\u4fe1\u606f\u4e0d\u900f\u660e\u6210\u4e3a\u53d1\u5c55\u74f6\u9888, \u8bd5\u56fe\u5bfb\u627e\u89e3\u51b3\u529e\u6cd5\u300212\u6708, \u516c\u53f8\u6210\u7acb\u4fe1\u606f\u7ba1\u7406\u5904, \u6307\u5b9a\u8001\u5370\u505a\u4f01\u4e1a\u4fe1\u606f\u5316\u89c4\u5212\u30021999\u5e744\u6708, \u516c\u53f8\u8463\u4e8b\u957f\u517c\u603b\u7ecf\u7406\u5b63\u603b\u51b3\u5b9a\u5f15\u8fdbERP\u7cfb\u7edf\u30028\u6708, \u5927\u9e4f\u516c\u53f8\u4e0eSAP\u516c\u53f8\u7b7e\u8ba2ERP\u8d2d\u4e70\u5408\u540c;10\u6708, ERP\u542f\u52a8\u5b9e\u65bd, \u9884\u5b9a2000\u5e745\u6708\u4e0a\u7ebf\u4e00\u671f\u9879\u76ee\u56db\u4e2a\u6a21\u5757\u2014\u2014\u2014\u8d22\u52a1 (FI\/CO) \u3001\u9500\u552e (SD) \u3001\u7269\u6599 (MM) \u548c\u552e\u540e (SM) \u3002\u4e0e\u6b64\u540c\u65f6, \u5927\u9e4f\u516c\u53f8\u5e02\u573a\u53d7\u632b, \u5229\u6da6\u4ece1998\u5e74\u768431.5\u4ebf\u5143\u4e0b\u6ed1\u52301999\u5e74\u768415.7\u4ebf\u5143, 1999\u5e74\u4e0b\u534a\u5e74\u5229\u6da6\u4ea7\u51fa\u4e0d\u8db31\u4ebf\u5143\u30022000\u5e745\u6708, \u5b63\u603b\u75c5\u4f11, \u8000\u51fa\u4efb\u603b\u7ecf\u7406\u30027\u6708, \u6bd4\u9884\u8ba1\u65f6\u95f4\u665a\u4e24\u4e2a\u6708, \u8000\u4e3b\u6301ERP\u4e00\u671f\u4e0a\u7ebf, \u8001\u5370\u8d1f\u8d23\u5177\u4f53\u5de5\u4f5c\u3002 <\/p>\n

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2004\u5e747\u6708, \u5b63\u9000\u4f11, \u8000\u518d\u6b21\u51fa\u4efb\u8463\u4e8b\u957f\u517c\u603b\u7ecf\u7406\u3002\u540c\u6708\u8000\u5373\u63d0\u62d4\u8001\u5370\u62c5\u4efb\u7efc\u7ba1\u90e8\u526f\u90e8\u957f, \u4e14\u660e\u786e\u5ba3\u5e03\u201c\u4ece\u6b64\u6211\u4eec\u4e0d\u8ba8\u8bba\u4e0a\u4e0d\u4e0aERP\u7684\u95ee\u9898, \u53ea\u8ba8\u8bba\u5982\u4f55\u4e0a\u597dERP\u7684\u95ee\u9898\u201d, \u201c\u8c01\u4e0d\u4e0a, \u6211\u5c31\u8ba9\u8c01\u4e0b\u201d (\u5f52\u4ec10809) \u3002\u81ea\u6b64, \u5927\u9e4f\u516c\u53f8\u5e94\u7528ERP\u8fdb\u5165\u5feb\u901f\u63a8\u884c\u9636\u6bb5\u3002\u81f312\u6708, \u66fe\u7ecf\u5f15\u8d77\u610f\u89c1\u6700\u5927\u7684\u9500\u552e\u6a21\u5757\u4e8e4\u4e2a\u6708\u5185\u88ab\u63a8\u5e7f\u5230\u5168\u56fd203\u4e2a\u9500\u552e\u5206\u516c\u53f8\u3002\u968f\u5373\u516c\u53f8\u91cd\u7ec4, \u4fe1\u606f\u7ba1\u7406\u5904\u5e76\u5165\u516c\u53f8\u4e3b\u7ba1\u8003\u6838\u7684\u7b2c\u4e00\u6743\u529b\u90e8\u95e8\u7ecf\u7ba1\u90e8, \u8001\u5370\u4efb\u526f\u90e8\u957f\u5206\u7ba1\u4fe1\u606f\u5316\u5de5\u4f5c\u3002 <\/p>\n

2005\u5e74, \u8001\u5370\u9000\u4f11, \u4e00\u76f4\u8ddf\u968f\u4ed6\u7684\u90e8\u4e0b\u5f52\u4ec1\u63a5\u4efb\u526f\u90e8\u957f, \u540e\u5347\u4efb\u90e8\u957f\u3002\u540c\u671f, \u4fe1\u606f\u6280\u672f\u4eba\u5458\u961f\u4f0d\u8fc5\u901f\u6269\u5145, \u4e4b\u524d\u5916\u6d41\u7684\u4eba\u5458\u5f00\u59cb\u56de\u6d41\u30022005\u5e74\u5e95, \u4fe1\u606f\u5316\u56e2\u961f\u83b7\u5f97\u201c\u603b\u88c1\u7279\u522b\u5956\u201d\u30022006\u5e74, \u4fe1\u606f\u5316\u8fdb\u5165\u5168\u9762\u63a8\u8fdb\u671f, \u6574\u4e2a\u516c\u53f8\u7684\u4fe1\u606f\u5316\u9700\u6c42\u4e95\u55b7\u30022008\u5e743\u6708, \u5927\u9e4f\u516c\u53f8\u6210\u7acb\u4fe1\u5b9c\u8f6f\u4ef6\u516c\u53f8, \u6574\u5408\u5185\u90e8\u7ecf\u9a8c, \u9762\u5411\u5e02\u573a\u63d0\u4f9b\u4f01\u4e1a\u4fe1\u606f\u5316\u670d\u52a1\u3002 <\/p>\n

\u4e0b\u8f7d\u539f\u56fe<\/a> <\/p>\n

\"\u5927\u9e4f\u516c\u53f8\u5e94\u7528ERP\u7684\u5386\u7a0b\" <\/p>\n

\u5927\u9e4f\u516c\u53f8\u5e94\u7528ERP\u7684\u5386\u7a0b <\/p>\n

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\u56db\u3001\u591a\u91cd\u7ec4\u7ec7\u5408\u6cd5\u6027\u53d8\u8fc1\u4e0e\u6280\u672f\u7684\u5e94\u7528\u8d77\u4f0f<\/p>\n

(\u4e00) \u5f15\u8fdb:\u5f3a\u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u51b3\u5b9a\u6280\u672f\u5f15\u5165<\/p>\n

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(\u4e09) \u505c\u6ede:\u4ef7\u503c\u5408\u6cd5\u6027\u652f\u6491\u5ea6\u8fc7\u5371\u673a<\/p>\n

\u4e0a\u7ebf8\u4e2a\u6708\u540e, ERP\u7684\u5185\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u603b\u4f53\u6765\u8bf4\u5e76\u6ca1\u6709\u5efa\u7acb\u8d77\u6765\u30022001\u5e743\u6708, \u5b63\u603b\u91cd\u8fd4\u516c\u53f8\u518d\u5ea6\u638c\u6743\u3002\u540c\u6708, \u8001\u5370\u7531\u4fe1\u7ba1\u5904\u957f\u5347\u4efb\u4e3b\u7ba1\u8003\u6838\u7684\u7efc\u5408\u7ba1\u7406\u90e8\u90e8\u957f, \u4fe1\u7ba1\u5904\u5e76\u5165\u8be5\u90e8\u3002\u4fe1\u7ba1\u5904\u5c06\u6b64\u89c6\u4f5cERP\u5e94\u7528\u7684\u673a\u9047\u3002\u4f46\u5b63\u603b\u5f88\u5feb\u542c\u8bf4\u4e00\u671f\u56db\u4e2a\u6a21\u5757\u9664\u8d22\u52a1\u5916\u90fd\u6028\u58f0\u8f7d\u9053\u3002\u4ee5\u9500\u552e\u90e8\u4e3a\u4f8b, \u56e0ERP\u7cfb\u7edf\u4e0e\u540e\u53f0\u6570\u636e\u5e93\u4e0d\u5339\u914d, \u7cfb\u7edf\u53cd\u5e94\u6162, \u52a0\u4e4b\u5355\u5b50\u591a, \u5bfc\u81f4\u5f55\u5165\u4e0d\u53ca\u65f6\u3001\u6570\u636e\u4e0d\u540c\u6b65;\u8fd9\u53c8\u8fde\u9501\u5bfc\u81f4\u6bcf\u6708\u65e0\u6cd5\u6309\u671f\u6253\u5370\u53d1\u7968\u7ed9\u5546\u5bb6\u53bb\u62b5\u6263\u8fdb\u9879\u7a0e, \u4ece\u800c\u5f71\u54cd\u4e86\u9500\u552e\u3002\u8fd9\u4e2a\u540e\u679c\u65e0\u7591\u975e\u5e38\u4e25\u91cd\u3002\u4f46\u4fe1\u7ba1\u5904\u8ba4\u4e3a, \u9500\u552e\u90e8\u4e1a\u7ee9\u5173\u952e\u5728\u4e8e\u4ea7\u54c1\u521b\u65b0\u548c\u5e02\u573a\u7ade\u4e89, ERP\u5e26\u6765\u7684\u77ed\u671f\u4e0d\u4fbf\u6210\u4e86\u201c\u66ff\u7f6a\u7f94\u7f8a\u201d\u3002\u4e5f\u6709\u4eba\u8ba4\u4e3a\u662f\u56e0\u4e3aERP\u4e0a\u7ebf\u540e\u6570\u636e\u53d8\u5f97\u53ca\u65f6\u3001\u900f\u660e, \u6324\u538b\u4e86\u4e4b\u524d\u90e8\u5206\u9500\u552e\u4eba\u5458\u7684\u4e0d\u5f53\u5f97\u5229\u64cd\u4f5c\u7a7a\u95f4, \u4ece\u800c\u5f15\u53d1\u5176\u62b5\u5236\u884c\u4e3a\u3002\u5982\u524d\u6587\u5206\u6790, \u5bf9ERP\u7f3a\u4e4f\u4fe1\u5fc3\u3001\u770b\u91cd\u9500\u552e\u7684\u5b63\u603b\u9009\u62e9\u76f8\u4fe1\u9500\u552e\u90e8\u7684\u8bf4\u6cd5, \u968f\u5373\u4e8e5\u6708\u64a4\u9500\u7efc\u7ba1\u90e8, \u5c06\u8001\u5370\u4ece\u90e8\u957f\u3001\u8463\u4e8b\u201c\u4e00\u64a4\u5230\u5e95\u5f53\u7fa4\u4f17\u201d (\u8001\u53700809) \u3002\u8001\u5370\u804c\u4f4d\u7684\u201c\u4e00\u4e0a\u4e00\u4e0b\u201d, \u5355\u4f4d\u7ea7\u522b\u201c\u4e00\u5347\u4e00\u964d\u201d, \u201c\u8ba9\u4e0b\u9762\u505a\u4e8b\u7684\u4eba\u5f88\u832b\u7136\u201d (\u5609\u52290809) \u30026\u6708, \u516c\u53f8\u53ec\u5f00\u4e2d\u5c42\u7ba1\u7406\u5927\u4f1a, \u5404\u90e8\u516c\u5f00\u6307\u8d23ERP\u8fd0\u884c\u4e0d\u826f, \u8001\u5370\u6cea\u6d12\u4f1a\u573a, \u6210\u4e3a\u516c\u53f8ERP\u5e94\u7528\u5386\u7a0b\u4e0a\u7684\u4e00\u4e2a\u5206\u6c34\u5cad\u3002ERP\u7684\u4efb\u52a1\u5408\u6cd5\u6027\u76f4\u7ebf\u8dcc\u843d, \u4fe1\u7ba1\u5904\u4eba\u5458\u6d41\u5931, 12\u4eba\u7684\u56e2\u961f\u8fc5\u901f\u7f29\u51cf\u81f33\u4eba\u3002 <\/p>\n

ERP\u5e94\u7528\u968f\u5373\u9677\u5165\u4e09\u5e74\u505c\u6ede\u671f\u3002\u4e00\u671f\u51e0\u4e2a\u6a21\u5757\u52c9\u5f3a\u7ef4\u6301, \u5e76\u88ab\u53cd\u590d\u4fee\u6539\u2014\u2014\u2014\u672c\u5e94\u8be5\u6839\u636eERP\u7684\u8981\u6c42\u4fee\u6539\u4f01\u4e1a\u751f\u4ea7\u7ba1\u7406\u6d41\u7a0b\u4ee5\u5b9e\u73b0\u4f18\u5316, \u4f46\u5b9e\u9645\u4e0a\u662f\u5404\u90e8\u95e8\u4e0d\u65ad\u8981\u6c42\u4fe1\u7ba1\u5904\u4fee\u6539\u7cfb\u7edf\u6a21\u5757\u6765\u5c06\u5c31\u81ea\u5df1\u7684\u65e7\u6d41\u7a0b\u548c\u8001\u4e60\u60ef\u3002\u800c\u6280\u672f\u4eba\u5458\u4e3a\u4fdd\u6301ERP\u5728\u516c\u53f8\u6700\u4f4e\u9650\u5ea6\u7684\u5b58\u5728\u2014\u2014\u2014\u201c\u6709\u4eba\u7528\u201d, \u800c\u4e0d\u5f97\u4e0d\u201c\u8fce\u5408\u201d\u5404\u90e8\u95e8\u8981\u6c42, \u5bf9ERP\u7cfb\u7edf\u505a\u7834\u574f\u6027\u4fee\u6539\u3002ERP\u7684\u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u540c\u6837\u582a\u5fe7\u3002\u6b64\u65f6\u5e02\u573a\u4e0a\u5e7f\u4e3a\u6d41\u884c\u201c\u4e0d\u4e0aERP\u7b49\u6b7b, \u4e0aERP\u627e\u6b7b\u201d\u7684\u8bf4\u6cd5, \u5404\u4e2a\u5a92\u4f53\u62a5\u9053\u7684ERP\u5e94\u7528\u6210\u529f\u7387\u4ec520%-30%\u3002\u5c3d\u7ba1\u5982\u6b64, \u90a3ERP\u53c8\u4f55\u4ee5\u6ca1\u88ab\u6e05\u9664\u51fa\u53bb? <\/p>\n

\u8fd9\u4e3b\u8981\u4f9d\u8d56\u4e8e\u8001\u5370\u53ca\u5176\u56e2\u961f\u5728\u975e\u6b63\u5f0f\u5c42\u9762\u7684\u8d44\u6e90\u6295\u5165\u3002\u4e3b\u89c2\u4e0a, \u8001\u5370\u5bf9ERP\u4e00\u76f4\u6709\u7406\u6027\u7684\u8ba4\u77e5\u548c\u575a\u5b9a\u7684\u4fe1\u5ff5, \u8ba4\u4e3a\u201cERP\u5b9e\u65bd\u8d77\u6765\u98ce\u9669\u5927, \u4f46\u5bf9\u516c\u53f8\u672a\u6765\u53d1\u5c55\u975e\u5e38\u91cd\u8981, \u6240\u4ee5\u4e00\u5b9a\u8981\u4e0a, \u5c3d\u5feb\u4e0a\u201d (\u8001\u53700809) \u3002\u5ba2\u89c2\u4e0a, \u4ed6\u5728\u516c\u53f8\u79ef\u7d2f\u591a\u5e74\u7684\u58f0\u671b\u4e0e\u7f51\u7edc\u4e3a\u7ef4\u6301ERP\u5728\u516c\u53f8\u7684\u57fa\u672c\u8fd0\u884c\u63d0\u4f9b\u4e86\u6700\u4f4e\u9650\u5ea6\u7684\u8d44\u6e90\u3002\u4ed620\u4e16\u7eaa60\u5e74\u4ee3\u521d\u8fdb\u5382, \u4ece\u5e95\u5c42\u505a\u5230\u516c\u53f8\u8463\u4e8b, \u662f\u516c\u53f8\u7684\u201c\u82f1\u96c4\u201d\u4e4b\u4e00\u3002\u4ed6\u6cea\u6d12\u4e2d\u5c42\u9886\u5bfc\u4f1a\u573a\u4e8b\u4ef6\u4e4b\u540e, \u4fe1\u7ba1\u5904\u4eba\u5458\u7eb7\u7eb7\u79bb\u804c, \u5176\u4ed6\u516c\u53f8\u4e5f\u6765\u9ad8\u85aa\u6316\u4ed6\u3002\u4f46\u4ed6\u7acb\u5fd7\u7559\u4e0b\u6765, \u5c3d\u5176\u6240\u80fd\u4fdd\u7559ERP\u3002\u8001\u5370\u56e2\u961f\u5145\u5206\u52a8\u7528\u81ea\u8eab\u7f51\u7edc\u5bfb\u627e\u7684\u8d44\u6e90\u5305\u62ec: (1) \u7ef4\u6301\u7cfb\u7edf\u8fd0\u884c\u6240\u5fc5\u9700\u7684\u8d44\u91d1\u3002\u5f53\u65f6\u4e00\u4e2a\u526f\u603b\u201c\u5077\u5077\u5730\u201d\u7ed9\u4e88\u8001\u5370\u8d44\u91d1\u652f\u6301, \u201c\u5411\u4e0a\u6211\u627e\u5230\u5170\u603b\u2026\u2026\u4ed6\u6709\u65f6\u5019\u8981\u6279\u7ed9\u6211\u51e0\u4e07\u5757\u94b1, \u53bb\u505a\u4e00\u70b9\u4e0d\u5f97\u4e0d\u505a\u7684\u4e1c\u897f\u201d (\u8001\u53700809) \u3002 (2) \u7cfb\u7edf\u8c03\u9002\u6240\u9700\u7684\u6280\u672f\u80fd\u529b\u3002\u6280\u672f\u961f\u4f0d\u7684\u6d41\u5931\u4f7f\u5f97\u7cfb\u7edf\u201c\u5411\u524d\u5411\u540e\u201d\u7684\u95ee\u9898\u90fd\u65e0\u529b\u89e3\u51b3, \u8001\u5370\u201c\u539a\u8138\u76ae\u201d\u7ed9\u8df3\u69fd\u79bb\u5f00\u201c\u51fa\u53bb\u81ea\u5df1\u6210\u957f\u201d\u7684\u6280\u672f\u4eba\u5458\u6253\u7535\u8bdd, \u8fd9\u4e9b\u201c\u7f16\u5916\u5175\u56e2\u201d\u4e3a\u5927\u9e4f\u516c\u53f8\u7684ERP\u63d0\u4f9b\u4e86\u5fc5\u8981\u7684\u6280\u672f\u652f\u6301\u3002 <\/p>\n

\u4efb\u4f55\u4e00\u4e2a\u4e8b\u4e1a\u603b\u8981\u6709\u4eba\u727a\u7272, \u4ed8\u51fa\u4e9b\u8d85\u5e38\u52b3\u52a8, \u4e0d\u7136\u4e0d\u53ef\u80fd\u6210\u529f\u2026\u2026\u800c\u6211\u5c31\u613f\u610f\u4e3a\u8fd9\u4e2a\u4f01\u4e1a\u6765\u62fc\u4e00\u62fc\u3001\u640f\u4e00\u640f\u3002\u5728\u8fd9\u4e2a\u516c\u53f8\u91ccERP\u4e0d\u597d\u7528, \u6211\u4eec\u5c31\u8ddf\u505a\u4e86\u4ec0\u4e48\u5bf9\u4e0d\u8d77\u4eba\u7684\u4e8b\u4e00\u6837, \u5404\u4e2a\u90e8\u95e8\u7684\u8138\u8272\u90fd\u4e0d\u597d\u2026\u2026\u90a3\u6bb5\u65f6\u95f4, \u6211\u6240\u8d77\u5230\u7684\u4e3b\u8981\u4f5c\u7528\u662f, \u5bf9\u4e8e\u8fd9\u4e2a\u90e8\u95e8, \u6211\u59cb\u7ec8\u5728\u90a3\u91cc\u625b\u7740, \u9886\u5bfc\u90a3\u91cc\u6328\u4ec0\u4e48\u6279\u8bc4\u6211\u53bb\u625b\u7740\u3002\u4f46\u662f\u8fd8\u6709\u5176\u4ed6\u4e1a\u52a1\u90e8\u95e8\u7684\u8138\u8272\u2026\u2026\u5c31\u662f\u5f52\u4ec1\u4ed6\u4eec\u53bb\u6328\u3002\u4ed6\u4eec\u56de\u6765\u8ddf\u6211\u6c47\u62a5, \u8981\u6211\u627e\u7f51\u7edc\u6211\u5c31\u627e\u7f51\u7edc, \u8981\u627e\u8c01\u6211\u5c31\u627e\u8c01, \u6211\u5c31\u53bb\u627e\u5404\u90e8\u95e8\u7684\u8d1f\u8d23\u4eba, \u6211\u539a\u7740\u8138\u76ae\u2026\u2026\u5f53\u4fe1\u606f\u5316\u5f97\u4e0d\u5230\u9886\u5bfc\u652f\u6301, \u8fd9\u65f6\u5019\u5982\u679c\u4f01\u4e1a\u518d\u6ca1\u6709\u4e00\u652f\u961f\u4f0d, \u4e00\u652f\u613f\u610f\u4e3a\u4e86\u4f01\u4e1a\u7684\u4fe1\u606f\u5316\u53bb\u62fc\u640f\u7684\u961f\u4f0d, \u90a3\u4e48\u4f01\u4e1a\u7684\u4fe1\u606f\u5316\u591a\u534a\u5931\u8d25\u2026\u2026\u4f60\u51ed\u4ec0\u4e48\u8d70\u4e0b\u53bb\u5462? (\u8001\u53700809) <\/p>\n

\u6280\u672f\u7684\u4ef7\u503c\u5408\u6cd5\u6027\u5185\u542b\u4e86\u7ec4\u7ec7\u6210\u5458\u5bf9\u6280\u672f\u4e4b\u4e8e\u7ec4\u7ec7\u7684\u610f\u4e49\u8ba4\u77e5, \u8fd9\u79cd\u8ba4\u77e5\u53ef\u7ecf\u7531\u4eba\u9645\u4fe1\u4efb\u4f20\u9012, \u5f62\u6210\u516c\u53f8\u8303\u56f4\u5185\u7684\u677e\u6563\u4ef7\u503c\u540c\u76df\u3002\u5170\u603b\u5bf9\u4fe1\u7ba1\u5904\u7684\u6697\u5730\u652f\u6301\u5c31\u662f\u57fa\u4e8e\u4ed6\u5bf9\u8001\u5370\u7684\u4fe1\u4efb\u3002\u5b63\u603b\u5df2\u660e\u786e\u4e0d\u652f\u6301\u7ee7\u7eed\u5e94\u7528ERP, \u4f46\u6a21\u5757\u4f9d\u7136\u80fd\u52c9\u5f3a\u8fd0\u884c, \u8fd8\u6709\u4e2a\u539f\u56e0\u5c31\u662f\u201cERP\u4e0a\u7ebf\u662f\u8000\u603b\u5f53\u521d\u4eb2\u81ea\u6293\u7684, \u4ed6\u5728\u5e02\u91cc\u5f53\u526f\u5e02\u957f, \u53c8\u662f\u56fd\u5185\u7b2c\u4e00\u4e2a\u535a\u58eb\u540e\u603b\u7ecf\u7406, \u5bf9\u8fd9\u4e2a\u7cfb\u7edf\u90a3\u4e48\u652f\u6301, \u5927\u5bb6\u90fd\u8ba4\u4e3a\u4ed6\u652f\u6301\u7684\u4e1c\u897f\u5927\u6982\u4e0d\u4f1a\u592a\u9519\u5427\u201d (\u8001\u53700809) \u3002 <\/p>\n

\u5728\u7ee9\u6548\u5408\u6cd5\u6027\u4e0a, ERP\u4e5f\u9047\u5230\u4e00\u4e9b\u81ea\u8bc1\u7684\u673a\u4f1a\u3002\u4e00\u662f\u5916\u90e8\u5e02\u573a\u5f00\u59cb\u51fa\u73b0\u6210\u529f\u6848\u4f8b, \u6bd4\u5982\u8054\u60f3\u516c\u53f8, \u5f53\u65f6\u5927\u91cf\u6709\u5173\u62a5\u9053\u6d8c\u73b0\u5bf9\u56fd\u5185ERP\u5e02\u573a\u8d77\u5230\u4e86\u5f88\u597d\u7684\u57f9\u80b2\u4f5c\u7528\u3002\u4e8c\u662f2003\u5e74\u7f8e\u56fd\u56e0\u53cd\u503e\u9500\u6848\u8c03\u67e5\u5927\u9e4f\u516c\u53f8\u65f6ERP\u53d1\u6325\u4e86\u5927\u4f5c\u7528\u3002\u201c\u8fd9\u65f6\u5019\u7f8e\u56fd\u4eba\u8bf4\u53ea\u6709ERP\u7684\u6570\u636e\u6211\u4eec\u624d\u76f8\u4fe1\u2026\u2026\u522b\u7684\u90fd\u4e0d\u884c\u3002\u8fd9\u6837\u4e00\u6765\u5c3d\u7ba1\u6211\u8fd9\u4e2a\u7cfb\u7edf\u4e0d\u6210\u6837\u5b50, \u4f46\u662f\u5382\u91cc\u5c31\u662f\u4e0d\u6562\u628a\u5b83\u780d\u6389\u201d (\u8001\u53700809) \u3002\u5728\u5185\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u65b9\u9762, \u90e8\u95e8\u4e4b\u95f4\u7684\u7ee9\u6548\u5408\u6cd5\u6027\u5206\u5316\u4e5f\u4e3aERP\u7684\u5b58\u7eed\u63d0\u4f9b\u4e86\u4e00\u5b9a\u7a7a\u95f4\u3002\u5728\u4e0a\u7ebf\u5404\u6a21\u5757\u4e2d, \u8d22\u52a1\u6a21\u5757\u5e94\u7528\u76f8\u5bf9\u8f83\u597d\u3002\u5c3d\u7ba12001\u5e746\u6708\u8d22\u52a1\u90e8\u4e5f\u8d28\u7591\u8fc7ERP, \u4f46\u662f\u5728\u540e\u9762\u505c\u6ede\u671f\u95f4, \u8d22\u52a1\u90e8\u4e00\u76f4\u575a\u6301\u8bd5\u56fe\u7528\u597dERP\u3002\u7a76\u5176\u539f\u56e0, \u662f\u8d22\u52a1\u90e8\u56e2\u961f\u5bf9\u6280\u672f\u7684\u4ef7\u503c\u5047\u5b9a\u4e0d\u540c, \u201c\u5927\u5bb6\u6709\u4e2a\u5047\u8bbe, \u4f60\u6700\u7ec8\u8981\u8d70\u8fd9\u6761\u8def, (ERP\u4f18\u52bf\u53d1\u6325\u4e0d\u51fa\u6765) \u53ea\u662f\u6211\u4eec\u8d70\u7684\u6709\u95ee\u9898, \u800c\u522b\u7684\u90e8\u95e8\u4e0d\u8fd9\u4e48\u770b, \u4ed6\u4eec\u662f\u6000\u7591\u662f\u4e0d\u662f\u8fd9\u6761\u8def\u201d (\u5927\u67970808) \u3002\u7ec6\u7a76\u8d77\u6765\u8fd9\u4e5f\u662f\u8d22\u52a1\u90e8\u7684ERP\u4e4b\u4ef7\u503c\u5408\u6cd5\u6027\u5728\u53d1\u6325\u4f5c\u7528\u3002 <\/p>\n

\u603b\u4e4b, \u5728\u505c\u6ede\u9636\u6bb5, \u6280\u672f\u5728\u4e27\u5931\u4efb\u52a1\u5408\u6cd5\u6027\u3001\u57fa\u672c\u6ca1\u6709\u5185\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u7684\u60c5\u51b5\u4e0b\u8fd8\u80fd\u5b58\u5728\u4e8e\u7ec4\u7ec7\u4e2d, \u4e3b\u8981\u5f97\u76ca\u4e8e\u7ec4\u7ec7\u6210\u5458\u4e4b\u95f4\u5728\u6280\u672f\u4ef7\u503c\u5408\u6cd5\u6027\u4e0a\u7684\u5206\u5316, \u8001\u5370\u56e2\u961f\u53ca\u5176\u4ef7\u503c\u540c\u76df\u4e3aERP\u5b58\u7eed\u63d0\u4f9b\u4e86\u57fa\u672c\u7684\u8d44\u6e90\u3002\u540c\u65f6, \u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u7684\u589e\u957f\u5728\u4e00\u5b9a\u7a0b\u5ea6\u4e0a\u589e\u52a0\u4e86\u6280\u672f\u5185\u90e8\u7ec4\u7ec7\u5408\u6cd5\u6027\u8ba4\u5b9a\u4e2d\u7684\u4e0d\u786e\u5b9a\u7a7a\u95f4, \u4f7f\u5f97\u6280\u672f\u4e0d\u81f3\u4e8e\u88ab\u5f7b\u5e95\u6392\u65a5\u51fa\u53bb\u3002 <\/p>\n

(\u56db) \u91cd\u542f:\u4efb\u52a1\u5408\u6cd5\u6027\u7684\u5f3a\u5316<\/p>\n

\u8d70\u8fc7\u505c\u6ede\u671f, ERP\u88ab\u91cd\u542f\u9996\u5148\u662f\u56e0\u4e3a\u4efb\u52a1\u5408\u6cd5\u6027\u7684\u8fc5\u901f\u5d1b\u8d77\u3002 <\/p>\n

2004\u5e747\u6708, \u8000\u518d\u6b21\u63a5\u66ff\u5b63\u6267\u638c\u516c\u53f8\u3002\u4ed6\u7b2c\u4e00\u4ef6\u4e8b\u5c31\u662f\u91cd\u542fERP, \u660e\u786e\u516c\u5f00\u8868\u660e\u81ea\u5df1\u5bf9ERP\u7684\u6001\u5ea6\u548c\u610f\u5fd7\u3002\u968f\u540e, \u8000\u4e0d\u65ad\u5f3a\u5316ERP\u7684\u4efb\u52a1\u5408\u6cd5\u6027\u3002\u4e00\u662f\u9c9c\u660e\u8868\u6001;\u4e8c\u662f\u7ed3\u6784\u8c03\u6574, \u5c06\u4fe1\u7ba1\u5904\u5e76\u5165\u7ecf\u7ba1\u90e8, \u5e76\u63d0\u62d4\u4fe1\u7ba1\u8d1f\u8d23\u4eba\u4efb\u90e8\u957f;\u4e09\u662f\u4f01\u4e1a\u6bcf\u5e74\u90fd\u4f1a\u7cbe\u7b80\u5404\u90e8, \u4f46\u4fe1\u7ba1\u5904\u53cd\u800c\u7ed9\u8fdb\u4eba\u6307\u6807;\u56db\u662f\u57282005\u5e74\u5e74\u5e95\u6388\u4e88\u4fe1\u7ba1\u56e2\u961f\u201c\u603b\u88c1\u7279\u522b\u5956\u201d\u3002\u4fe1\u7ba1\u56e2\u961f\u9010\u6e10\u6269\u5927, \u4ece2004\u5e74\u76844\u4eba\u53d1\u5c55\u52302005\u5e74\u768420\u591a\u4eba\u3002\u4f5c\u4e3a\u4e00\u9879\u7ec4\u7ec7\u4efb\u52a1\u7684ERP\u5e94\u7528\u88ab\u8d4b\u4e88\u6700\u9ad8\u201c\u5fc5\u987b\u201d\u7ea7\u522b, \u5168\u516c\u53f8\u5bf9\u4e8eERP\u7684\u6001\u5ea6\u53d1\u751f\u8f6c\u53d8, \u4ece\u4e4b\u524d\u7684\u201c\u4e00\u65e6\u51fa\u73b0\u95ee\u9898\u4e1a\u52a1\u90e8\u95e8\u548c\u4fe1\u7ba1\u5904\u5f7c\u6b64\u6307\u8d23\u201d\u5230\u201c\u5927\u5bb6\u4e00\u8d77\u60f3\u529e\u6cd5\u628a\u95ee\u9898\u89e3\u51b3\u6389\u201d (\u9ece\u660e0808) \u3002 <\/p>\n

\u8fd9\u4e2a\u8fc7\u7a0b\u4e5f\u662fERP\u7684\u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u589e\u5f3a\u7684\u8fc7\u7a0b\u3002\u5e02\u573a\u4e0aERP\u4f9b\u5e94\u5546\u4e0d\u65ad\u6d8c\u73b0, ERP\u5e94\u7528\u6210\u529f\u7684\u6848\u4f8b\u65e5\u6e10\u589e\u591a, \u4ee5\u53ca\u793e\u4f1a\u8303\u56f4\u5185\u5173\u4e8e\u4f01\u4e1a\u4fe1\u606f\u5316\u7684\u8ba8\u8bba\u90fd\u589e\u8fdb\u4e86\u5927\u5bb6\u5bf9ERP\u7684\u7406\u89e3\u3002\u5728\u5185\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u65b9\u9762, \u6709\u4e24\u4ef6\u4e8b\u60c5\u6539\u53d8\u4e86\u4eba\u4eec\u7684\u8ba4\u77e5\u548c\u6001\u5ea6\u3002\u4e00\u662f\u4fe1\u7ba1\u5904\u57284\u4e2a\u6708\u5185\u5c06\u4e00\u4e2a\u9500\u552e\u8ba2\u5355\u7ba1\u7406\u6a21\u5757\u63a8\u5411\u5168\u56fd203\u4e2a\u9500\u552e\u5206\u516c\u53f8, \u7cfb\u7edf\u8c03\u901a\u540e, \u516c\u53f8\u5c31\u80fd\u53ca\u65f6\u5730\u83b7\u53d6\u5168\u56fd\u5404\u5730\u5206\u516c\u53f8\u7684\u9500\u552e\u6570\u636e, \u6b64\u524d\u9500\u552e\u90e8\u7684\u6280\u672f\u95ee\u9898\u548c\u7ba1\u7406\u96be\u9898\u90fd\u5f97\u5230\u4e86\u89e3\u51b3\u3002\u4e8c\u662f2005\u5e74\u4fe1\u7ba1\u5904\u63a8\u51fa\u4e86\u5728\u7ebf\u91c7\u8d2d\u62db\u6807\u7cfb\u7edf, \u5728\u91c7\u8d2d\u539f\u6750\u6599\u4ef7\u683c\u7ffb\u756a\u7684\u60c5\u51b5\u4e0b, \u5728\u7ebf\u62db\u6807\u5374\u4f7f\u5f97\u539f\u6599\u91c7\u8d2d\u4ef7\u683c\u964d\u4f4e\u4e8619%, \u540e\u7eed\u62db\u6807\u6700\u9ad8\u964d\u5e45\u8fbe\u523040%\u591a\u3002\u201c\u4e24\u4e2a\u5c0f\u65f6\u5c31\u4e3a\u516c\u53f8\u8282\u7ea6\u4e86300\u591a\u4e07, \u6709\u4eba\u5f00\u73a9\u7b11\u8bf4\u8fd9\u6bd4\u5370\u949e\u7968\u8fd8\u5feb\u2026\u2026\u5f88\u8ba9\u5927\u5bb6\u670d\u6c14\u201d (\u5f52\u4ec10808) \u3002 <\/p>\n

\u5728\u4ef7\u503c\u5408\u6cd5\u6027\u4e0a, \u7ec4\u7ec7\u5185\u90e8\u7684\u5404\u7ea7\u9886\u5bfc\u57f9\u8bad\u8bb2\u8bdd\u90fd\u8ba9\u516c\u53f8\u7684\u5404\u7ea7\u5458\u5de5\u610f\u8bc6\u5230\u7528\u597dERP\u5bf9\u4e8e\u516c\u53f8\u53d1\u5c55\u5177\u6709\u91cd\u8981\u610f\u4e49, \u662f\u5fc5\u7136\u8d8b\u52bf, \u4ef7\u503c\u5408\u6cd5\u6027\u5448\u73b0\u4ece\u8000\u603b\u3001\u8001\u5370\u4ee5\u53ca\u4fe1\u7ba1\u56e2\u961f\u5411\u5404\u4e2a\u4e1a\u52a1\u90e8\u95e8\u6269\u6563\u7684\u8d8b\u52bf\u3002\u7b80\u9633\u4e5f\u662f\u516c\u53f8\u7684\u201c\u8001\u8d44\u683c\u201d, 2001\u5e74\u65f6\u4efb\u516c\u53f8\u9500\u552e\u90e8\u90e8\u957f, \u57286\u6708\u4e2d\u5c42\u5e72\u90e8\u4f1a\u4e0a\u4ed6\u5bf9ERP\u7684\u53cd\u5bf9\u4e4b\u58f0\u6700\u4e3a\u6fc0\u70c8\u3002\u4f46\u52302005\u5e74\u4ed6\u603b\u7ed3\u81ea\u5df1\u7684\u8ba4\u77e5\u8f6c\u53d8, \u8868\u793a\u201c\u516c\u53f8\u7684\u4fe1\u606f\u5316\u5230\u4eca\u5929, \u6211\u4ece\u4e0d\u7406\u89e3\u5230\u7406\u89e3, \u5230\u652f\u6301, \u518d\u5230\u73b0\u5728\u662f\u575a\u51b3\u652f\u6301\u201d (\u7b80\u96330808) \u3002 <\/p>\n

\u603b\u4e4b, \u81eaERP\u91cd\u542f\u81f32005\u5e74\u5e74\u5e95, \u8000\u603b\u4e0d\u65ad\u5f3a\u5316ERP\u7684\u4efb\u52a1\u5408\u6cd5\u6027, \u4fe1\u7ba1\u8d1f\u8d23\u4eba\u5347\u4efb\u7b2c\u4e00\u6743\u529b\u90e8\u95e8\u90e8\u957f, \u4fe1\u7ba1\u961f\u4f0d\u6269\u5927\u5230\u4e4b\u524d\u76845\u500d\u3002ERP\u7684\u5916\u90e8\u5e02\u573a\u53d1\u80b2\u589e\u5f3a\u4e86\u5176\u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027, \u5176\u5185\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u968f\u7740\u6a21\u5757\u88ab\u8c03\u901a\u5e94\u7528\u4e5f\u65e5\u6e10\u589e\u5f3a\u3002ERP\u7684\u4ef7\u503c\u5408\u6cd5\u6027\u968f\u7740\u7ec4\u7ec7\u7684\u5185\u90e8\u57f9\u8bad\u5c42\u5c42\u4f20\u5bfc, \u5728\u7ec4\u7ec7\u8303\u56f4\u5185\u6269\u6563\u3002 <\/p>\n

(\u4e94) \u6df1\u5165\u5e94\u7528:\u5185\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u786e\u7acb<\/p>\n

\u81f32006\u5e74\u6280\u672f\u7ee9\u6548\u5f70\u663e\u51fa\u6765, ERP\u7684\u5185\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u5386\u7ecf6\u5e74\u7ec8\u4e8e\u5efa\u7acb\u8d77\u6765\u3002\u6bd4\u5982, \u91c7\u8d2d\u90e8\u5728\u540c\u7b49\u6761\u4ef6\u4e0b\u91c7\u8d2d\u5468\u671f\u4ece25-30\u5929\u964d\u5230\u6700\u77ed\u53ea\u89812\u5929, \u5e93\u5b58\u7269\u8d44\u8d44\u91d1\u5360\u7528\u4ece\u539f\u6765\u768415-17\u4ebf\u5143\u964d\u81f32-3\u4ebf\u5143, \u8d44\u91d1\u5468\u8f6c\u4ece18\u5929\u964d\u523010\u5929\u3002\u8d22\u52a1\u90e8\u56e0\u6301\u7eed\u81f4\u529b\u4e8e\u5c06\u60ef\u4f8b\u5316\u7684\u5de5\u4f5c\u7528\u7cfb\u7edf\u89e3\u51b3, \u5c3d\u7ba1\u516c\u53f8\u89c4\u6a21\u589e\u957f, \u4eba\u5458\u5374\u6301\u7eed\u7cbe\u7b80\u3002\u4ee5\u4e0b\u5c5e\u591a\u5a92\u4f53\u516c\u53f8\u4e3a\u4f8b, 100\u591a\u4ebf\u7684\u9500\u552e\u89c4\u6a21\u53ea\u970020\u4e2a\u8d22\u52a1\u4eba\u5458, \u800c\u201c\u5bf9\u6bd4\u67d0\u540c\u7c7b\u3001\u540c\u7b49\u89c4\u6a21\u6ca1\u4e0aERP\u7684\u516c\u53f8, \u5176\u8d22\u52a1\u4eba\u5458\u6709110\u4eba\u201d (\u4f73\u4f730808) \u3002 <\/p>\n

2006-2008\u5e74, \u6280\u672f\u6301\u7eed\u6df1\u5165\u5e94\u7528, \u516c\u53f8\u7684\u4fe1\u606f\u5316\u5de5\u4f5c\u5148\u540e\u8fdb\u5165\u5e73\u53f0\u96c6\u6210\u9636\u6bb5\u3001\u7cfb\u7edf\u96c6\u6210\u9636\u6bb5, \u4ee5\u53ca\u5411\u4e0a\u3001\u4e0b\u6e38\u5ef6\u4f38\u51fa\u53bb\u7684\u6574\u5408\u4ef7\u503c\u94fe\u9636\u6bb5\u3002\u4e0e\u6b64\u540c\u65f6, \u4fe1\u7ba1\u5904\u4eba\u5458\u89c4\u6a21\u5feb\u901f\u6269\u5f20, \u51fa\u8d70\u7684\u524d\u5458\u5de5\u6301\u7eed\u56de\u6d41, \u81f32008\u5e74\u5e74\u521d\u8fbe\u523080\u591a\u4eba, \u5e74\u5e95\u8fbe\u5230120\u4eba\u3002 <\/p>\n

\u7ee9\u6548\u5408\u6cd5\u6027\u8fdb\u4e00\u6b65\u523a\u6fc0\u4e86\u4efb\u52a1\u5408\u6cd5\u6027\u4ece\u8463\u4e8b\u4f1a\u3001\u7ecf\u7ba1\u90e8\u5411\u5404\u7528\u6237\u90e8\u95e8\u4ee5\u53ca\u5404\u5206\/\u5b50\u516c\u53f8\u6269\u6563\u3002\u5728\u7ee9\u6548\u5408\u6cd5\u6027\u3001\u4efb\u52a1\u5408\u6cd5\u6027\u4e00\u5b9a\u7684\u60c5\u51b5\u4e0b, \u4ef7\u503c\u5408\u6cd5\u6027\u53c8\u4e00\u6b21\u4f5c\u4e3a\u6280\u672f\u5e94\u7528\u4e4b\u6df1\u5c42\u63a8\u52a8\u529b\u7684\u89d2\u8272\u51f8\u663e\u51fa\u6765\u3002\u5b83\u5bfc\u81f4\u5373\u4f7f\u5728\u540c\u4e00\u516c\u53f8\u5185\u90e8, \u5728\u6392\u9664\u4e86\u6a21\u5757\u4e4b\u95f4\u7684\u6280\u672f\u96be\u5ea6\u5dee\u5f02\u5916, \u5404\u90e8\u95e8\u4f9d\u7136\u5728ERP\u5e94\u7528\u4e0a\u5b58\u5728\u901f\u5ea6\u5feb\u6162\u4e4b\u5206, \u5e94\u7528\u6548\u679c\u5728\u540c\u4e00\u9636\u6bb5\u5b58\u5728\u9ad8\u4e0b\u4e4b\u522b\u3002 <\/p>\n

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\u4e0b\u8f7d\u539f\u8868<\/a> <\/p>\n

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\"\u88682 <\/p>\n

\u88682 ERP\u5e94\u7528\u5404\u9636\u6bb5\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u53ca\u5176\u5e94\u7528\u6548\u679c <\/p>\n

\u5982\u88682\u6240\u793a, \u4ee5ERP\u5f15\u8fdb\u4e3a\u8d77\u70b9\u9636\u6bb5, \u5728\u4e0a\u7ebf\u9636\u6bb5, \u4e0a\u7ebf2\u70b9 (2000\u5e747\u6708) \u7684\u5408\u6cd5\u6027\u589e\u5f3a\u662f\u76f8\u5bf9\u4e0a\u7ebf1\u70b9 (2000\u5e745\u6708) \u800c\u8a00\u3002\u5f53\u9762\u4e34\u4e0a\u7ea7\u4e3b\u7ba1\u90e8\u95e8\u53cd\u5bf9\u6280\u672f\u5e94\u7528\u7684\u538b\u529b\u65f6, \u5b63\u603b\u7684\u6001\u5ea6\u7531\u5f15\u8fdb\u6280\u672f\u65f6\u7684\u652f\u6301\u53d8\u4e3a\u8fdf\u7591 (\u4efb\u52a1\u5408\u6cd5\u6027\u964d\u4f4e) , \u8fdb\u800c\u63a8\u8fdf\u4e0a\u7ebf, \u8000\u603b\u5219\u56e0\u5bf9\u7cfb\u7edf\u7684\u9ad8\u4ef7\u503c\u5408\u6cd5\u6027\u51b3\u5b9a\u9876\u538b\u529b\u4e0a\u7ebf, \u662f\u4efb\u52a1\u5408\u6cd5\u6027\u7684\u589e\u5f3a\u624d\u8ba9ERP\u987a\u5229\u4e0a\u7ebf\u3002\u6280\u672f\u4e0a\u7ebf\u540e, \u56e0\u4e3a\u7ee9\u6548\u5408\u6cd5\u6027\u5b58\u5728\u5206\u5316, \u5c3d\u7ba1\u9500\u552e\u90e8\u548c\u91c7\u8d2d\u90e8\u62b1\u6028\u591a, \u4f46\u662f\u8d22\u52a1\u90e8\u201c\u7528\u5f97\u8fd8\u53ef\u4ee5\u201d, \u65e2\u6709\u6709\u5229\u56e0\u7d20\u4e5f\u6709\u4e0d\u5229\u56e0\u7d20, \u6240\u4ee5\u5bf9\u51b2\u4e4b\u4e0b\u5927\u81f4\u65e0\u53d8\u5316\u3002\u5728\u505c\u6ede\u9636\u6bb5, \u5404\u4e2a\u7ef4\u5ea6\u7684\u5408\u6cd5\u6027\u90fd\u964d\u4f4e\u4e86, \u7ec4\u7ec7\u5408\u6cd5\u6027\u603b\u4f53\u964d\u4f4e, \u800c\u6280\u672f\u5e94\u7528\u6548\u679c\u4e5f\u968f\u4e4b\u964d\u4f4e\u3002\u91cd\u542f\u9636\u6bb5, \u4efb\u52a1\u5408\u6cd5\u6027\u589e\u5f3a, \u5f15\u5bfc\u7ec4\u7ec7\u8d44\u6e90\u5927\u91cf\u6295\u5165\u6280\u672f\u5e94\u7528, \u6280\u672f\u6548\u7387\u9010\u6e10\u53d1\u6325, \u7ee9\u6548\u5408\u6cd5\u6027\u589e\u5f3a, \u4ef7\u503c\u5408\u6cd5\u6027\u4e5f\u5728\u7ec4\u7ec7\u5185\u90e8\u4ece\u4e0a\u5230\u4e0b\u5c42\u5c42\u4f20\u5bfc, \u603b\u4f53\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u589e\u5f3a, \u6280\u672f\u5e94\u7528\u6548\u679c\u8fc5\u901f\u8dc3\u8fc1\u3002\u6df1\u5165\u5e94\u7528\u9636\u6bb5, \u5404\u4e2a\u7ef4\u5ea6\u53ca\u603b\u4f53\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u589e\u5f3a, \u6280\u672f\u7684\u5e94\u7528\u6548\u679c\u7ee7\u7eed\u5411\u597d, \u6839\u636e\u91cf\u8868\u8bc4\u5b9a, ERP\u5e94\u7528\u8fbe\u5230\u201c\u4f18\u79c0\u201d\u7ea7\u522b (\u22653.5\u5206) \u3002\u57fa\u4e8e\u6b64, \u6211\u4eec\u53ef\u4ee5\u6709\u628a\u63e1\u5730\u8bf4\u5728\u6280\u672f\u5e94\u7528\u4e2d\u786e\u5b9e\u5b58\u5728\u4e00\u4e2a\u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u95ee\u9898, \u8fd9\u5f71\u54cd\u5230\u7ec4\u7ec7\u5bf9\u6280\u672f\u5e94\u7528\u7684\u8d44\u6e90\u6295\u5165, \u4ece\u800c\u5f71\u54cd\u5230\u6280\u672f\u7684\u5e94\u7528\u6548\u679c\u3002 <\/p>\n

\u516d\u3001\u7ed3\u8bba\u548c\u8ba8\u8bba<\/p>\n

\u672c\u7814\u7a76\u63d0\u4f9b\u4e86\u4e00\u4e2a\u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u5206\u6790\u6846\u67b6\u6765\u7406\u89e3\u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u5e94\u7528\u6216\u6210\u6216\u8d25\u7684\u6761\u4ef6\u673a\u5236\u3002\u7814\u7a76\u8868\u660e, \u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u5f71\u54cd\u5230\u7ec4\u7ec7\u6295\u5165\u6280\u672f\u5e94\u7528\u7684\u8d44\u6e90\u591a\u5be1, \u4ece\u800c\u5f71\u54cd\u5230\u5404\u4e2a\u9636\u6bb5\u6280\u672f\u5e94\u7528\u6548\u679c\u5728\u4ecb\u4e8e\u767e\u5206\u4e4b\u767e\u6210\u529f\u6216\u5931\u8d25\u8fd9\u4e24\u7aef\u4e4b\u95f4\u7684\u8fde\u7eed\u8c31\u4e0a\u7684\u5177\u4f53\u4f4d\u7f6e\u53ca\u5176\u5206\u5e03\u3002\u6240\u4ee5\u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u5c31\u6210\u4e3a\u6280\u672f\u5e94\u7528\u4e2d\u6781\u4e3a\u91cd\u8981\u7684\u7ec4\u7ec7\u6761\u4ef6\u3002\u6ca1\u6709\u8db3\u591f\u5f3a\u5ea6\u7684\u7ee9\u6548\u5408\u6cd5\u6027\u3001\u4efb\u52a1\u5408\u6cd5\u6027\u548c\u4ef7\u503c\u5408\u6cd5\u6027\u5408\u529b, \u6280\u672f\u96be\u4ee5\u5728\u7ec4\u7ec7\u5185\u90e8\u987a\u5229\u5e94\u7528, \u8fbe\u81f3\u6210\u529f\u3002 <\/p>\n

\u5728\u6280\u672f\u4e4b\u7ec4\u7ec7\u5408\u6cd5\u6027\u7684\u4e09\u4e2a\u7ef4\u5ea6\u4e2d, \u7ee9\u6548\u5408\u6cd5\u6027\u662f\u57fa\u7840, \u4f46\u6280\u672f\u5728\u5e94\u7528\u6210\u529f\u4e4b\u524d\u5176\u7ee9\u6548\u80fd\u529b\u603b\u662f\u4e0d\u786e\u5b9a\u7684, \u4efb\u52a1\u5408\u6cd5\u6027\u7684\u4f5c\u7528\u5c31\u5728\u4e8e\u6682\u65f6\u60ac\u7f6e\u8fd9\u79cd\u4e0d\u786e\u5b9a, \u5411\u6280\u672f\u5e94\u7528\u6295\u5165\u7ec4\u7ec7\u8d44\u6e90, \u8fd9\u6210\u4e3a\u6280\u672f\u5e94\u7528\u7684\u6839\u672c\u4fdd\u969c\u3002\u4f46\u6700\u9ad8\u51b3\u7b56\u8005\u7684\u51b3\u7b56\u884c\u4e3a\u5728\u7ec4\u7ec7\u884c\u52a8\u7ed3\u6784\u4e2d\u7684\u5d4c\u5165\u6027, \u4ee5\u53ca\u6280\u672f\u7ee9\u6548\u7684\u4e0d\u786e\u5b9a\u6027\u90fd\u4f1a\u5bfc\u81f4\u8be5\u51b3\u7b56\u540e\u671f\u53ef\u80fd\u53d7\u5230\u5404\u5e94\u7528\u90e8\u95e8\u7684\u53cd\u9988\u4ee5\u53ca\u5229\u76ca\u535a\u5f08\u683c\u5c40\u7684\u5f71\u54cd, \u751a\u81f3\u53ef\u80fd\u88ab\u5426\u51b3, \u5bfc\u81f4\u6280\u672f\u7684\u4efb\u52a1\u5408\u6cd5\u6027\u524a\u5f31\u3002\u540c\u65f6, \u7ec4\u7ec7\u6210\u5458\u5728\u4e00\u5b9a\u7a0b\u5ea6\u4e0a\u662f\u81ea\u6211\u51b3\u7b56\u7684\u610f\u4e49\u884c\u52a8\u8005, \u8fd9\u51b3\u5b9a\u4e86\u4ed6\u4eec\u5bf9\u7ec4\u7ec7\u51b3\u7b56\u7684\u6267\u884c\u529b\u5ea6\u53ef\u80fd\u589e\u5f3a\u4e5f\u53ef\u80fd\u524a\u5f31, \u5373\u4ed6\u4eec\u5bf9\u6280\u672f\u7684\u8ba4\u53ef\u4e0e\u5426\u4f1a\u5728\u6574\u4f53\u4e0a\u589e\u52a0\u6216\u524a\u51cf\u6280\u672f\u7684\u4efb\u52a1\u5408\u6cd5\u6027\u3002\u57fa\u4e8e\u6b64, \u7ec4\u7ec7\u6210\u5458\u5bf9\u6280\u672f\u7684\u4ef7\u503c\u8ba4\u540c\u5bf9\u6280\u672f\u5e94\u7528\u4e5f\u6709\u91cd\u8981\u4f5c\u7528\u3002\u5f53\u6280\u672f\u906d\u9047\u4efb\u52a1\u5408\u6cd5\u6027\u5371\u673a, \u4ef7\u503c\u5408\u6cd5\u6027\u80fd\u591f\u9a71\u52a8\u975e\u6b63\u5f0f\u7684\u8d44\u6e90\u6295\u5165\u6280\u672f\u5e94\u7528, \u4ece\u800c\u652f\u6491\u5176\u7ee7\u7eed\u7559\u5b58\u4e8e\u7ec4\u7ec7\u4e4b\u4e2d\u7b49\u5f85\u8f6c\u673a\u3002\u800c\u5728\u6280\u672f\u4e4b\u7ee9\u6548\u5408\u6cd5\u6027\u548c\u4efb\u52a1\u5408\u6cd5\u6027\u4e00\u5b9a\u7684\u60c5\u51b5\u4e0b, \u4ef7\u503c\u5408\u6cd5\u6027\u53c8\u4e3a\u4fc3\u8fdb\u6280\u672f\u5b9e\u8d28\u6027\u5e94\u7528\u53d1\u6325\u4f5c\u7528, \u9020\u6210\u4e86\u7ec4\u7ec7\u4e2d\u5404\u5b50\u5355\u5143\u6280\u672f\u5e94\u7528\u6548\u679c\u7684\u5dee\u5f02\u3002 <\/p>\n

\u672c\u7814\u7a76\u7684\u7406\u8bba\u610f\u4e49\u4e3b\u8981\u6709\u4e24\u4e2a\u65b9\u9762\u3002\u7b2c\u4e00, \u63a8\u8fdb\u4e86\u6280\u672f\u2014\u7ec4\u7ec7\u7814\u7a76, \u5177\u4f53\u5305\u62ec: (1) \u63ed\u793a\u4e86\u5185\u5916\u73af\u5883\u4e0d\u786e\u5b9a\u6027\u6761\u4ef6\u4e0b\u65b0\u6280\u672f\u8fdb\u5165\u7ec4\u7ec7\u5e76\u6210\u529f\u5f97\u5230\u5e94\u7528\u7684\u5185\u5728\u5408\u6cd5\u6027\u673a\u5236, \u5bf9\u5df2\u6709\u7684\u6280\u672f\u2014\u7ec4\u7ec7\u5173\u7cfb\u7814\u7a76\u4f5c\u4e00\u8865\u5145; (2) \u5efa\u6784\u4e86\u7ec4\u7ec7\u5185\u90e8\u7684\u591a\u7ef4\u5408\u6cd5\u6027\u5206\u6790\u6846\u67b6, \u901a\u8fc7\u6bd4\u8f83\u4e0d\u540c\u7ef4\u5ea6\u5408\u6cd5\u6027\u7684\u4e0d\u540c\u8bc4\u4ef7\u4e3b\u4f53\u3001\u8bc4\u4ef7\u6807\u51c6\u3001\u4f5c\u7528\u4e4b\u6e90\u3001\u4f5c\u7528\u90e8\u4f4d\u548c\u4f5c\u7528\u673a\u5236\u7b49, \u89e3\u6790\u4e86\u65b0\u6280\u672f\u5728\u7ec4\u7ec7\u5185\u90e8\u83b7\u53d6\u591a\u65b9\u6210\u5458\u8ba4\u53ef\u7684\u5fae\u89c2\u8fc7\u7a0b, \u6253\u5f00\u4e86\u9ed1\u7bb1, \u5c55\u73b0\u4e86\u6280\u672f\u5e94\u7528\u6210\u529f\u6761\u4ef6\u7684\u590d\u6742\u6027\u3002\u7b2c\u4e8c, \u8865\u5145\u4e86\u7ec4\u7ec7\u7814\u7a76\u3002\u65e2\u6709\u793e\u4f1a\u5b66\u7814\u7a76\u5bf9\u7ec4\u7ec7\u5185\u90e8\u884c\u52a8\u8005\u7684\u5229\u76ca\u8bc9\u6c42\u548c\u6743\u529b\u884c\u52a8\u5173\u6ce8\u8fc7\u591a, \u5374\u5bf9\u5176\u4f5c\u4e3a\u4ef7\u503c\u884c\u52a8\u8005\u7684\u4e00\u9762\u5173\u6ce8\u4e0d\u591f;\u65e2\u6709\u79d1\u5c42\u5236\u7814\u7a76\u5bf9\u7ec4\u7ec7\u81ea\u4e0a\u800c\u4e0b\u7684\u547d\u4ee4\u5f97\u4e0d\u5230\u6267\u884c\u5982\u4f55\u5371\u5bb3\u7ec4\u7ec7\u76ee\u6807\u7b49\u8d1f\u529f\u80fd\u5f3a\u8c03\u8f83\u591a, \u800c\u5bf9\u4e8e\u7ec4\u7ec7\u5185\u90e8\u4e0a\u4e0b\u4e0d\u4e00\u81f4\u5982\u4f55\u589e\u52a0\u7ec4\u7ec7\u5f39\u6027\u3001\u7f13\u51b2\u81ea\u4e0a\u800c\u4e0b\u7684\u7ec4\u7ec7\u51b3\u7b56\u98ce\u9669\u63ed\u793a\u4e0d\u591a, \u672c\u7814\u7a76\u4ea6\u4e3a\u4e00\u4e2a\u8865\u5145\u3002 <\/p>\n

\u7814\u7a76\u7684\u5b9e\u8df5\u4ef7\u503c\u4e3b\u8981\u6709\u4e24\u70b9\u3002\u7b2c\u4e00, \u8d85\u8d8a\u5c06\u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u5e94\u7528\u6210\u8d25\u7684\u6761\u4ef6\u7b49\u540c\u4e8e\u5927\u9886\u5bfc\u610f\u5fd7, \u4e14\u9886\u5bfc\u610f\u5fd7\u72ec\u7acb\u4e8e\u4f01\u4e1a\u7684\u666e\u904d\u8ba4\u77e5, \u6307\u51fa\u9886\u5bfc\u7684\u884c\u52a8\u5d4c\u5165\u4e8e\u7ec4\u7ec7\u7ed3\u6784\u4e2d, \u5f53\u5916\u6e90\u6027\u6280\u672f\u5e94\u7528\u8fd9\u4e00\u7ec4\u7ec7\u4efb\u52a1\u5177\u6709\u9ad8\u5ea6\u4e0d\u786e\u5b9a\u6027\u65f6, \u9886\u5bfc\u6267\u884c\u51b3\u7b56\u7684\u610f\u5fd7\u5219\u66f4\u6613\u53d7\u5230\u4e0b\u5c5e\u4e4b\u95f4\u535a\u5f08\u884c\u52a8\u7684\u5f71\u54cd\u3002\u7b2c\u4e8c, \u672c\u7814\u7a76\u6240\u63d0\u51fa\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u591a\u7ef4\u5206\u6790\u6846\u67b6\u53ef\u88ab\u5b9e\u8df5\u8005\u7528\u4e8e\u4fa6\u6d4b\u6280\u672f\u5e94\u7528\u5404\u9636\u6bb5\u6280\u672f\u7684\u7ec4\u7ec7\u5408\u6cd5\u6027\u72b6\u51b5, \u901a\u8fc7\u672c\u6587\u8ba4\u8bc6\u5230: (1) \u9886\u5bfc\u547d\u4ee4\u5e76\u975e\u6280\u672f\u5e94\u7528\u7684\u60df\u4e00\u8d44\u6e90\u52a8\u5458\u673a\u5236, \u4ece\u800c\u62d3\u5bbd\u6280\u672f\u5e94\u7528\u4e2d\u7684\u8d44\u6e90\u89c6\u91ce; (2) \u6280\u672f\u5e94\u7528\u8fc7\u7a0b\u4e2d\u5e94\u91cd\u89c6\u6280\u672f\u7684\u4ef7\u503c\u540c\u76df\u5efa\u8bbe, \u8fd9\u662f\u6280\u672f\u5728\u7ec4\u7ec7\u5e94\u7528\u8fc7\u7a0b\u4e2d\u906d\u9047\u5371\u673a\u53ef\u4ee5\u501a\u8d56\u7684\u91cd\u8981\u8d44\u6e90, \u751a\u81f3\u53ef\u80fd\u662f\u60df\u4e00\u8d44\u6e90; (3) \u5916\u90e8\u7ee9\u6548\u5408\u6cd5\u6027\u5bf9\u4e8e\u65b0\u6280\u672f\u5e94\u7528\u9887\u4e3a\u91cd\u8981, \u4ece\u800c\u6ce8\u610f\u53d1\u5c55\u7ec4\u7ec7\u5185\u90e8\u5173\u952e\u4eba\u5458\u4e0e\u5916\u90e8\u6280\u672f\u5e02\u573a\u7684\u8fde\u63a5\u3002 <\/p>\n

\u9700\u7a0d\u4f5c\u63a2\u8ba8\u7684\u662f, \u6280\u672f\u5728\u7ec4\u7ec7\u5185\u90e8\u7684\u5408\u6cd5\u6027\u4f1a\u53d7\u5230\u5916\u90e8\u56e0\u7d20\u7684\u5f71\u54cd\u3002\u6bd4\u5982\u5728\u4efb\u52a1\u5408\u6cd5\u6027\u4e0a, \u51b3\u7b56\u8005\u5173\u4e8e\u6280\u672f\u5728\u7ec4\u7ec7\u4efb\u52a1\u4e2d\u7684\u4f18\u5148\u7ea7\u5e8f\u5b9a\u4e49\u4e5f\u90e8\u5206\u5730\u5d4c\u5165\u4e8e\u7ec4\u7ec7\u7684\u5916\u90e8\u73af\u5883\u4e2d, \u5982\u679c\u5e02\u573a\u538b\u529b\u9aa4\u589e, \u7ec4\u7ec7\u5c31\u53ef\u80fd\u6536\u7f29\u6295\u5411\u6280\u672f\u5e94\u7528\u7684\u8d44\u6e90, \u8f6c\u800c\u6295\u5165\u5e02\u573a\u6d3b\u52a8;\u800c\u5728\u4ef7\u503c\u5408\u6cd5\u6027\u4e0a, \u6280\u672f\u53d1\u5c55\u53ca\u5176\u5e94\u7528\u8d8b\u52bf\u7684\u660e\u6717\u5316\u53ef\u4ee5\u4e3a\u6280\u672f\u7684\u4ef7\u503c\u575a\u6301\u8005\u63d0\u4f9b\u652f\u6301\u7b49\u3002\u4f46\u56e0\u89c6\u89d2\u53d6\u820d\u4e4b\u6545, \u672c\u6587\u4e3b\u8981\u9650\u4e8e\u7ec4\u7ec7\u5185\u90e8\u7684\u5408\u6cd5\u6027\u63a2\u8ba8\u3002 <\/p>\n

\u6b64\u5916, \u672c\u7814\u7a76\u91c7\u7528\u4e2a\u6848\u6cd5, \u56e0\u800c\u63a8\u5e7f\u5176\u7ed3\u8bba\u9700\u8c28\u614e\u3002\u4f46\u4e2a\u6848\u7814\u7a76\u7684\u903b\u8f91\u4e0d\u5728\u4e8e\u8868\u660e\u67d0\u4e2a\u4e2a\u6848\u5728\u7edf\u8ba1\u4e0a\u80fd\u5426\u4ee3\u8868\u603b\u4f53 (\u738b\u5bcc\u4f1f, 2012) , \u800c\u5728\u4e8e\u63ed\u793a\u4e00\u4e2a\u793e\u4f1a\/\u7ec4\u7ec7\u8fc7\u7a0b\u548c\u8fc7\u7a0b\u7684\u5185\u90e8\u673a\u5236, \u901a\u8fc7\u4e2a\u6848\u5f52\u7eb3\u4e00\u4e9b\u9ad8\u8d28\u91cf\u7684\u5f85\u68c0\u9a8c\u7684\u5047\u8bbe (Small, 2009) \u3002\u5f53\u7136, \u6211\u4eec\u987b\u5f3a\u8c03\u672c\u6848\u4f8b\u6240\u6d89\u6280\u672f\u4e3a\u5e73\u53f0\u6027\u4fe1\u606f\u6280\u672f, \u6240\u6d89\u7ec4\u7ec7\u7c7b\u578b\u4e3a\u5927\u578b\u56fd\u4f01\u96c6\u56e2\u516c\u53f8, \u6280\u672f\u5e94\u7528\u65f6\u7ec4\u7ec7\u5185\u5916\u90e8\u7684\u6280\u672f\u73af\u5883\u7686\u5177\u6709\u9ad8\u5ea6\u4e0d\u786e\u5b9a\u6027, \u5e94\u7528\u8fc7\u7a0b\u8d77\u4f0f\u590d\u6742, \u8fd9\u6216\u8bb8\u6709\u52a9\u4e8e\u5398\u6e05\u4eca\u540e\u8fdb\u4e00\u6b65\u68c0\u9a8c\u672c\u6587\u7ed3\u8bba\u7684\u60c5\u5883\u6761\u4ef6\u3002 <\/p>\n

\u53c2\u8003\u6587\u732e<\/p>\n

[]\u9ad8\u4e19\u4e2d, 2000, \u300a\u793e\u4f1a\u56e2\u4f53\u7684\u5408\u6cd5\u6027\u95ee\u9898\u300b, \u300a\u4e2d\u56fd\u793e\u4f1a\u79d1\u5b66\u300b\u7b2c2\u671f\u3002<\/a> <\/p>\n

[]\u9ec4\u6653\u6625, 2010, \u300a\u6280\u672f\u6cbb\u7406\u7684\u8fd0\u4f5c\u673a\u5236\u7814\u7a76:\u4ee5\u4e0a\u6d77\u5e02L\u8857\u9053\u4e00\u95e8\u5f0f\u7535\u5b50\u653f\u52a1\u4e2d\u5fc3\u4e3a\u6848\u4f8b\u300b, \u300a\u793e\u4f1a\u300b\u7b2c4\u671f\u3002<\/a> <\/p>\n

[]\u674e\u9759, 2002, \u300a\u6784\u5efa\u4fe1\u606f\u6280\u672f\u5728\u7ec4\u7ec7\u4e2d\u6709\u6548\u8fd0\u7528\u7684\u6587\u5316\u57fa\u7840\u300b, \u300a\u4fe1\u606f\u6587\u5316\u3001\u79d1\u5b66\u6280\u672f\u4e0e\u5de5\u7a0b\u300b\u7b2c6\u671f\u3002<\/a> <\/p>\n

[]\u5218\u9896\u5a77, 2010, \u300a\u4ece\u7ec4\u7ec7\u5408\u6cd5\u6027\u7684\u89d2\u5ea6\u63a2\u8ba8\u975e\u6cd5\u4f20\u9500\u7ec4\u7ec7\u5b58\u5728\u4e0e\u53d1\u5c55\u7684\u673a\u5236\u300b, \u6b66\u6c49\u5927\u5b66\u672c\u79d1\u5b66\u4f4d\u8bba\u6587\u3002<\/a> <\/p>\n

[]\u90b1\u6cfd\u5947, 2005, \u300a\u6280\u672f\u4e0e\u7ec4\u7ec7\u7684\u4e92\u6784\u2014\u2014\u4ee5\u4fe1\u606f\u6280\u672f\u5728\u5236\u9020\u4f01\u4e1a\u7684\u5e94\u7528\u4e3a\u4f8b\u300b, \u300a\u793e\u4f1a\u5b66\u7814\u7a76\u300b\u7b2c2\u671f\u3002<\/a> <\/p>\n

[]\u2014\u2014, 2017, \u300a\u6280\u672f\u4e0e\u7ec4\u7ec7:\u591a\u5b66\u79d1\u7814\u7a76\u683c\u5c40\u4e0e\u793e\u4f1a\u5b66\u5173\u6ce8\u300b, \u672a\u520a\u7a3f\u3002<\/a> <\/p>\n

[]\u4efb\u654f, 2012, \u300a\u4fe1\u606f\u6280\u672f\u5e94\u7528\u4e0e\u7ec4\u7ec7\u6587\u5316\u53d8\u8fc1\u2014\u2014\u4ee5\u5927\u578b\u56fd\u4f01C\u516c\u53f8\u7684ERP\u5e94\u7528\u4e3a\u4f8b\u300b, \u300a\u793e\u4f1a\u5b66\u7814\u7a76\u300b\u7b2c6\u671f\u3002<\/a> <\/p>\n

[]\u8c2d\u6d77\u6ce2\u3001\u5b5f\u5e86\u56fd\u3001\u5f20\u6960, 2015, \u300a\u4fe1\u606f\u6280\u672f\u5e94\u7528\u4e2d\u7684\u653f\u5e9c\u8fd0\u4f5c\u673a\u5236\u7814\u7a76\u300b, \u300a\u793e\u4f1a\u5b66\u7814\u7a76\u300b\u7b2c6\u671f\u3002<\/a> <\/p>\n

[]\u738b\u4e39\u4e39\u3001\u5f20\u82f1\u534e, 2012, \u300a\u7ec4\u7ec7\u5408\u6cd5\u6027\u7684\u6982\u5ff5\u754c\u5b9a\u53ca\u7814\u7a76\u8109\u7edc\u5206\u6790\u300b, \u300a\u6c42\u7d22\u300b\u7b2c10\u671f\u3002<\/a> <\/p>\n

[]\u738b\u5bcc\u4f1f, 2012, \u300a\u4e2a\u6848\u7814\u7a76\u7684\u610f\u4e49\u548c\u9650\u5ea6\u2014\u2014\u57fa\u4e8e\u77e5\u8bc6\u7684\u589e\u957f\u300b, \u300a\u793e\u4f1a\u5b66\u7814\u7a76\u300b\u7b2c5\u671f\u3002<\/a> <\/p>\n

[]\u738b\u65ed\u8f89, 2009, \u300a\u4e00\u6c7d\u8f7f\u8f66\u7684\u6280\u672f\u5c42\u7ea7\u7ed3\u6784\u4e0e\u90e8\u95e8\u95f4\u5173\u7cfb\u53d8\u8fc1\u300b, \u5317\u4eac\u5927\u5b66\u535a\u58eb\u5b66\u4f4d\u8bba\u6587\u3002<\/a> <\/p>\n

[]\u8c22\u94ee, 2007, \u300a\u4fe1\u606f\u6280\u672f\u7279\u5f81\u4e0e\u7ec4\u7ec7\u7ed3\u6784\u53d8\u8fc1\u300b, \u5317\u4eac\u5927\u5b66\u535a\u58eb\u5b66\u4f4d\u8bba\u6587\u3002<\/a> <\/p>\n

[]\u6768\u8d85, 2002, \u300a\u957f\u8679ERP\u6210\u8d25\u8bba\u300b, \u300a\u6bcf\u5468\u7535\u8111\u62a5\u300b9\u670820\u65e5\u3002<\/a> <\/p>\n

[]\u6768\u5b8f\u661f\u3001\u8d75\u9f0e\u65b0, 2013, \u300a\u7ee9\u6548\u5408\u6cd5\u6027\u4e0e\u4e2d\u56fd\u7ecf\u6d4e\u5947\u8ff9\u300b, \u300a\u5b66\u6d77\u300b\u7b2c3\u671f\u3002<\/a> <\/p>\n

[]\u6bb7\u56fd\u9e4f\u3001\u9648\u79b9, 2009, \u300a\u4f01\u4e1a\u4fe1\u606f\u6280\u672f\u80fd\u529b\u53ca\u5176\u5bf9\u4fe1\u606f\u5316\u6210\u529f\u5f71\u54cd\u7684\u5b9e\u8bc1\u7814\u7a76\u2014\u2014\u57fa\u4e8eRBV\u7406\u8bba\u89c6\u89d2\u300b, \u300a\u5357\u5f00\u7ba1\u7406\u8bc4\u8bba\u300b\u7b2c4\u671f\u3002<\/a> <\/p>\n

[]\u5f20\u8df5\u795a\u3001\u6731\u82b8, 2016, \u300a\u653f\u5e9c\u5185\u90e8\u4e0a\u4e0b\u7ea7\u95f4\u7684\u8d23\u4efb\u914d\u7f6e\u4e92\u52a8\u2014\u2014\u4ee5S\u5e02\u5b89\u5168\u751f\u4ea7\u7ba1\u7406\u4e3a\u4f8b\u300b, \u300a\u793e\u4f1a\u53d1\u5c55\u7814\u7a76\u300b\u7b2c3\u671f\u3002<\/a> <\/p>\n

[]\u5f20\u71d5, 2009, \u300a\u6280\u672f\u4e0e\u7ec4\u7ec7\u5173\u7cfb\u7684\u4e09\u4e2a\u89c6\u89d2\u300b, \u300a\u793e\u4f1a\u5b66\u7814\u7a76\u300b\u7b2c2\u671f\u3002<\/a> <\/p>\n

[]Bergek, A., S.Jacobsson&B.A.Sand\u00e9n 2008, \u201c\u2018Legitimation\u2019and\u2018Development of External Economies\u2019:Two Key Processes in the Formation Phase of Technological Innovation Systems.\u201dTechnology Analysis and Strategic Management 20 (5) .<\/a> <\/p>\n

[]Brown, A.D.1995, \u201cManaging Understandings:Politics, Symbolism, Niche Marketing and the Quest for Legitimacy in IT Implementation.\u201dOrganization Studies 16 (6) .<\/a> <\/p>\n

[]Davis, F.D.1989, \u201cPerceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology.\u201dMIS Quarterly 13 (3) .<\/a> <\/p>\n

[]Davis, F.D., R.P.Bagozzi&P.R.Warshaw 1989, \u201cUser Acceptance of Computer Technology:A Comparison of Two Theoretical Models.\u201dManagement Science 35 (8) .<\/a> <\/p>\n

[]Grint, K.&S.Woolgar 1997, The Machine at Work:Technology, Work and Society.Cambridge:Polity Press.<\/a> <\/p>\n

[]Hekkert, M.P., R.A.Suurs, S.O.Negro, S.Kuhlmann&R.E.Smits 2007, \u201cFunctions of Innovation Systems:A New Approach for Analysing Technological Change.\u201dTechnological Forecasting and Social Change 74 (4) .<\/a> <\/p>\n

[]Hong, K.K.&Y.G.Kim 2002, \u201cThe Critical Success Factors for ERP Implementation:An Organizational Fit Perspective.\u201dInformation and Management 40 (1) .<\/a> <\/p>\n

[]Human, S.E.&K.G.Provan 2000, \u201cLegitimacy Building in the Evolution of Small-firm Multilateral Networks:A Comparative Study of Success and Demise.\u201dAdministrative Science Quarterly 45 (2) .<\/a> <\/p>\n

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